Customer Service Associate (WFH) in भारत

Customer Service Associate

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

20 Nov' 26

Posted 1 day ago

Job

189 applicants

About the job

We are a new matrimonial platform dedicated to helping people find their life partners easily and safely.

As a Customer Support Executive, you will be the first point of contact for our users. Your main task is to call potential users, introduce them to our platform, and help them get onboarded.

Key responsibilities:

1. Make calls to potential users.
2. Explain our platform and its benefits clearly.
3. Help users onboard smoothly.
4. Answer basic questions politely and patiently.
5. Build a good rapport with users.
6. Record conversations and update user information.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel MS-Office

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Clear and friendly communication skills in English & Hindi.

2. Confidence and good interpersonal skills.

3. Patience and empathy.

4. Basic computer skills and willingness to learn.

5. Prior experience with a matrimonial platform is preferred.*

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 /year

Perks

5 days a week

Number of openings

2

About BITCS

Gurgaon

BITCS is a software development company that is committed to serving the Indian and international markets by providing technical and software solutions. We aim to undertake projects and provide sustainable customized solutions to clients based on their requirements. We are a new company with new ideas and outlook towards our business. With a focus on sustainable human resource solutions, we will have the highest level of ethical practices in our business which will ensure the highest client and employee satisfaction levels.

Activity on Internshala

Hiring since June 2021

96 opportunities posted

6 candidates hired

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