About the job

As a Customer Service Associate at Durga Electrical, you will have the exciting opportunity to interact with customers, resolve their queries, and provide exceptional service. If you are fluent in Hindi and English, proficient in MS-Office, and skilled in MS-Excel, we want you on our team!

Key Responsibilities:

1. Assist customers in person, over the phone, or via email to address their inquiries and concerns.
2. Manage customer accounts, update information, and process orders accurately.
3. Provide product information, pricing details, and technical support to customers.
4. Collaborate with the sales team to ensure seamless communication and smooth order processing.
5. Prepare reports and analyze customer feedback to improve service quality and satisfaction.
6. Maintain a positive attitude, patience, and professionalism in all customer interactions.
7. Uphold company policies and procedures to ensure customer confidentiality and data security.

Join us at Durga Electrical, where your skills and expertise will make a real difference in enhancing customer satisfaction and loyalty. Apply now and be a part of our dynamic team!

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) MS-Excel MS-Office

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Number of openings

20

About Durga Electrical

An electrical company that provides electrical products, installation, maintenance, repair, and related technical services for residential, commercial, and industrial needs. We are looking for a Customer Support Executive to handle customer inquiries, resolve service-related issues, schedule technician visits, and maintain accurate customer records.

Activity on Internshala

Hiring since October 2026

1 opportunity posted

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