Customer Service Associate - Fresher in Calcutta, भारत

Customer Service Associate

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,80,000 - 4,50,000 ₹ 2,80,000 - 4,50,000 /year

Experience

No experience required

No experience required

Apply By

7 Nov' 26

Posted 2 days ago

Fresher Job

Be an early applicant

About the job

Key responsibilities:

1. Check in passengers and issue boarding passes.
2. Verify tickets, passports, visas, and other travel documents.
3. Handle baggage check-in, baggage tags, and baggage-related complaints.
4. Assist passengers with boarding gates, flight timings, connections, and airport facilities.
5. Make announcements and provide flight information when required.
6. Assist elderly passengers, children, and passengers requiring special assistance.
7. Handle delayed, cancelled, or rescheduled flights and guide passengers on the next steps.
8. Coordinate with airline staff, security, ground-handling teams, and airport departments.
9. Deal professionally with passenger complaints and difficult situations.
10. Follow airport security, safety, and airline procedures.
11. Maintain accurate passenger and flight-related records.

Skill(s) required

Customer Support English Proficiency (Spoken) Hindi Proficiency (Spoken) Hospitality

Earn certifications in these skills

Other requirements

1. Ability to work in shifts, including nights, weekends, and holidays

2. Ability to stay calm under pressure

3. Teamwork and problem-solving skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,80,000 - 4,50,000 /year

Perks

Informal dress code Cab/Transportation facility Health Insurance Life Insurance

Number of openings

15

About Skytech Aviation Services https://jobeax.com/link/igW1E4zhcYqJinWI

Skytech Aviation started with a dream to create an institute which can be a milestone in the aviation training industry and to make this dream possible since the beginning we have professionals from aviation industry with us Ex- Pilots, Ex- Air Hostesses, Ex-Air Groundmen as our faculty.

Activity on Internshala

Hiring since September 2026

2 opportunities posted

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