Customer Service Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 ₹ 2,00,000 /year

Experience

No experience required

No experience required

Apply By

17 Oct' 26

Posted 3 weeks ago

Fresher Job

Part time

1000+ applicants

About the job

Plant Parent Co. is looking for a reliable and detail-oriented Part-Time Customer Support Associate to join our team. You'll be responsible for assisting customers primarily through email, resolving their queries, and ensuring a smooth customer experience.

Key Responsibilities:

1. Respond to customer queries and requests primarily through email.
2. Learn and use our internal customer support system and processes.
3. Resolve customer issues accurately and efficiently.
4. Follow established support procedures and guidelines.
5. Keep track of customer conversations and follow-ups.
6. Escalate complex or unresolved issues when required.
7. Maintain clear, professional, and friendly communication with customers.
8. Ensure customer concerns are handled promptly and appropriately.

Skill(s) required

Computer skills Customer Support Email Management English Proficiency (Spoken) English Proficiency (Written) Problem Solving

Earn certifications in these skills

Other requirements

Strong written and spoken English.

Good computer and email skills.

Strong attention to detail.

Good problem-solving and communication skills.

Ability to work independently and manage tasks responsibly.

Previous customer support experience is a plus, but not required.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,20,000 /year

2. Variable pay: ₹ 80,000 /year

Number of openings

1

About Plant Parent

Indore

Plant Parent Co. is a US-based apparel brand creating fun, plant-inspired T-shirts and clothing for plant lovers and gardening enthusiasts. We're focused on building a community around the love of plants through creative, comfortable, and expressive apparel.

Activity on Internshala

Hiring since September 2026

1 opportunity posted

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