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Vacancy description
Techglora Integrated IT services
Rs 15000 - Rs 20000 per month
Chennai, भारत
We are currently hiring Email & Chat Process Executives !!
About Flexwork
Flexwork is an AI-powered talent platform dedicated to bridging the gap between skilled professionals and meaningful employment opportunities. We connect businesses with verified talent for remote, short-term, project-based, and full-time roles while empowering fresh graduates, career restarters, freelancers, and professionals from diverse backgrounds to build successful careers
About Our Client – Boston-based multinational company providing comprehensive IT, BPO, KPO, and LPO outsourcing solutions to clients across the globe. The company focuses on delivering exceptional customer experiences through business excellence, process optimization, and advanced technology solutions.
Job Details
Role: E-Relationship Associate – Email & Chat Support
Experience: Freshers / 0–1 Year
Qualification: Any Graduate
Job Type: 3-6 Months Probation later Full time based on performance/business requirements
Work Mode: Work From Office
Location: Perungudi -Chennai
Shift: UK/US Rotational Shifts
Week Off: Rotational Week Off
Payroll: Flex-work
Probation: 3–6 Months
Confirmation: Full-time conversion based on performance & business requirements.
Job Description
We are hiring E-Relationship Associates for a Non-Voice Email & Chat Support process.
The selected candidates will be responsible for handling customer queries through email and chat , providing accurate information, resolving customer concerns, and maintaining good customer service standards.
Responsibilities
Handle customer queries through Email & Chat.
Provide accurate and timely responses to customers.
Understand customer concerns and provide appropriate solutions.
Maintain professional written communication.
Follow company processes and quality guidelines.
Achieve productivity and quality targets.
Eligibility
Any Graduate.
Freshers and candidates with 0–1 year experience can apply.
Good English communication and typing skills.
Basic computer knowledge.
Willing to work in UK/US rotational shifts .
Comfortable with rotational week offs.
Willing to work from the office.
Who Can Apply?
Freshers | Any Graduate | 0–1 Year Experience | Non-Voice Process | Email & Chat Support
Why Join?
✅ Work From Office
✅ Freshers Welcome
✅ Any Graduate
✅ Non-Voice Process
✅ Email & Chat Support
✅ Career Growth Opportunity
Important: This is a Work From Office opportunity. Candidates should be willing to work from the designated office location and should be comfortable with UK/US rotational shifts.
Kind regards,
Sharmila Balaji