Communicate with customers via phone, email and chat Data entry in various platforms Resolve complex customer queries via live chat platforms. Excellent phone etiquette and excellent verbal, written, and interpersonal skills Flexibility: Must be comfortable with a 24/7 rotational shift schedule. Schedule: 5-day work week (2 rotational offs). Transport: Free cab facility for female staff during night shifts. Growth: Premium environment with clear career progression.
... client engagement and follow-ups - Coordinate with vendors, airlines, hotels, and ground partners to ensure seamless travel arrangements - Deliver exceptional customer service to ensure high client satisfaction and repeat business Looking For: - 4–8 years of experience in a travel agency or tour operator environment - Strong ...
Excellent verbal and written communication skills with least grammatical errors Basic computer operating skills required (MS- Office Applications) Appropriate Typing speed to be able to efficiently manage documentation during/post interaction Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Financial Analyst Location: Mumbai (Work From Office) Experience: 3–7+ Years Employment Type: Full-Time Shift: Night Shift (Aligned with USA Business Hours) Our focus is on operational excellence, financial discipline, and continuous improvement to support sustainable growth and exceptional client service. We are seeking ...
... performance in a fully remote environment. Availability to work full-time according to https://jobeax.com/link/Oy7Ce9PbJZtlhEya salary paid in USD. - 100% remote work arrangement with the flexibility to work from home. - Full-time schedule aligned with https://jobeax.com/link/gZfmdY8e79aehFPr legal services environment and ...
Urgent Hiring for Customer Support: Jaipur (Haldighati) Work From Office Immediate Joiners Preferred 5 days working 2 rotational week offs US Time Zone Preferred candidate profile: Undergraduate/ Graduate freshers and experience can apply Role & responsibilities: Opportunity to work in a dynamic US Chat support process ...
Min 4 - 6 Yrs in Customer Relations or Support Have to Lead and Managing Teams To develop Customer Service Strategies To Analyse Customer Feedback Work with other departments (sales, marketing, product) to improve the overall customer experience and ensure alignment on customer-centric strategies. Should have good experience ...
Manage inbound and outbound calls, emails, and chat support as per operational requirements. Maintain high levels of customer satisfaction and service quality. Track and update the status of ongoing customer escalations in the CRM system. Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its ...
... company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.
... with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/ pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas ...
Job Requirements Role/ Job Title: Customer Service Manager Business: Branch Banking Function/ Department: Branch Banking Job Purpose: 'The role focuses on engaging with customers, managing retail banking operations, driving liability growth, and ensuring compliance with regulatory standards. The incumbent plays a key part ...
... TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. Graduate (mandatory), preferably from commerce background Experience in the US retirement industry. Flexible to work in US Shifts (Across time zones based on business requirement) is a must. Good ...
... dental colleges to integrate SHIPL products into their academic and clinical practices. Promote Septodont products through scientific communication and targeted customer acquisition strategies. Support brand building through CDEs, hands-on workshops, and field visits. Driving actions for customer retention and acquisition through ...
... requirements. Should be capable of business case preparation. Should have positive attitude and self-motivated. To be self-starter/ take self-initiative to lead the team from front. Create rapport with Customer's project, production and maintenance team. Capability to evaluate and bring on board/ handle 3rd party service providers ...
Job Title: Customer Support Agent â€' Elevator Industry Job Summary: Responsible for handling customer interactions related to elevator services, including inquiries, complaints, service requests, and follow-ups. Acts as the first point of contact to ensure timely resolution, customer satisfaction, and smooth coordination ...
... internal systems. Follow training, operational procedures, and quality guidelines in every customer interaction. Maintain awareness of the client's products, services, and strengths in the industry. Contribute to service quality and continuous improvement in customer support operations. Mandarin Customer Service - Kuala ...
Role: Customer Support Executive Type: Full-time Location: Bengaluru Mode: Work from Office Shift: Rotational Days: 6 days Timings: 9 hours rotational shift between 10 AM to 11 PM Description: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure a positive ...
... issues within the network. Handles inbound sales and customer communication (calls, emails, click to chat) in the processing, expediting, and troubleshooting of customer orders. Owns the customer request and experience from initiation to conclusion. Processes, via computer, all customer requests. Resolves product or service ...
... solutions, and attempt to turn around the customer experience. ~ Data & Reporting Maintain call logs, feedback data, and customer interactions in CRM tools or sheets. Work with support, product, and operations teams to ensure quick resolution of escalated issues. 0 - 2 years of experience in Customer Service is required. - Good ...
The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. Responsibilities include answering routine inquiries, resolving issues, and delivering exceptional customer experiences. Using top-notch interpersonal skills, being able to understand customers' ...
Customer Support Specialist Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience 1 year(s) 1 year(s) Apply By Not Provided Posted 3 weeks ago Job Be an early applicant About the job *Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International ...