Customer Service Administrator (IT Helpdesk) in Rāniganj, India

• Remote

... customer service or support, ideally with a quality focus - Excellent written and spoken English with a warm, clear style - A reliable remote-work setup and comfort with support tools Experience with a consumer, retail, or e-commerce brand Familiarity with helpdesk and CRM tools Exposure to quality monitoring or process documentation ...

$300 USD

... manner. Also critical is the review of work performed to ensure accuracy and improve the quality of the Helpdesk work. Key Responsibilities: - Guide Helpdesk staff with procedural, policy, and technical questions - Ensure SLAs are met and work with the the Helpdesk staff to address issues - Ensure adherence to the Helpdesk staff ...

• Remote
• Hybrid
• Full-time

... Teams) and network printers. Capable of managing multiple tasks and projects in a fast-paced environment A team player who is motivated to provide excellent customer service and continuous improvement in IT processes. ITIL V4 Foundation certification Pioneer Innovation: Work with the global leader in Process Mining and the ...

... has established a strong presence across the United States and Australia. Recognized globally for our excellence and reliability, we pride ourselves on our ability to drive measurable business outcomes through precision, innovation, and a customer-centric approach. Our team comprises passionate professionals committed to ...

• Remote
• Hybrid
• On-site
• Full-time

... as Ubiquiti UniFi, Meraki, Aruba, or Ruckus . - Experience administering ITAM or ITSM platforms such as Snipe-IT, Freshservice, Jira Service Management, or ServiceNow . - Hands-on experience with conference-room and workplace AV solutions such as Zoom Rooms, Google Meet hardware, Neat, Poly, Logitech, or Crestron . - Strong ...

• On-site

... ticketing/helpdesk tools. Ability to manage multiple customer requests with high attention to detail. Education & Experience - Bachelor's degree or diploma in IT, computer science, or related field preferred. - 1–3 years of experience in Customer Support, Helpdesk, IT Support, Managed Services, or Incident Management environments. ...

• Hybrid
• Contract

... you're interested in building mission critical software that operates at population scale (75 million + Indians have signed at least one document through Leegality) then join Leegality. Curious about our impact Explore our customer success stories: https://jobeax.com/link/DjPRsAp2jzV65sjH Our Culture : At Leegality, trust, ...

• Remote
• Hybrid
• On-site

... The role requires strong customer service, initiative, adaptability, and the ability to work effectively with India and https://jobeax.com/link/DdY215X2M1qQkjhT IT teams with minimal supervision. Service Desk & IT Operations Provide Tier 1, 2, and 3 support for remote and onsite users, independently resolving hardware, software, ...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal ...

55k

... offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition. The Territory Service Representative (TSR) - Operations is responsible for the timely pickup and delivery of customer shipments within an assigned territory ...

... Bachelor's degree with a minimum of 4 years of relevant experience - 4–5+ years of IT experience supporting US, EMEA, or AUS clients - Prior experience working with teams in English-speaking countries - Excellent customer service and communication skills ️ Technical Skills Hands-on experience with Active Directory administration ...

... tasks Storage Operations based on netapp-nfs Package/repository management and OS image maintenance Patch Management using BladeLogic Automation Server related Monitoring/Alert configuration and rollouts Performance tests and analysis Root Cause Analysis for customer incidents Service/Task documentation, testing, quality management ...

• On-site

... Roster) Mode: In office Position Summary: We are seeking a Customer Service Representative – Inbound & Outbound (HVAC Process) to handle all inbound and outbound customer calls related to HVAC services across different regions of the United States. The role involves managing paid and organic inbound calls, booking HVAC jobs, ...

... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat ...

... this person do Answers, evaluates and prioritizes service requests via phone, voicemail, email and in person for users. Provides regular and timely updates to customers. Provides Tier I plus support to end users with exceptional customer service skills. Ability to build, maintain and support workstation images, basic knowledge ...

• Contract

... the account. - Executes and supports the company’s customer service standards and property’s brand standards. - Provides excellent customer service consistent with the daily service basics of the brand. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring ...

... providing financial solutions to customer by offering bank's products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of ...

... leading to sales opportunities with both new and existing customers. Own the experience we give every prospective customer from the first time they interact with us Be responsible for achieving sales targets by working with a talented group of interiors designers World-class customer experience is what we pride ourselves ...

• Full-time

... https://jobeax.com/link/9QmyBd6n6RNe4gQ1 ) Job Title: Customer Support Executive – Email & Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely ...