Vacancy description
Marque berry
Customer Relationship Manager - English speaking in Gurugram, India is listed on Jobeax. Browse 30,000+ vacancies available.
Company Description Marque Berry™ is a new-age content and distribution company that helps brands become part of online culture rather than interruptions in it. The team specializes in meme-led marketing, trend-driven content, creator-powered distribution, viral video strategy, and real-time cultural marketing. With experience supporting over 100 clients, including OTT platforms, blockbuster films, and fast-moving consumer brands, Marque Berry™ focuses on winning attention where it matters most: on the feed. By combining culture, speed, and scalable systems, the company ensures content is not only posted but seen, shared, and remembered.
Role Description This is a full-time, on-site Client Servicing Executive role based in Gurugram. The Client Servicing Executive will manage day-to-day client communication, understand campaign objectives, and coordinate with internal creative, strategy, and distribution teams to deliver high-quality work on time. Responsibilities include building strong client relationships, handling briefs, preparing and delivering presentations, and ensuring all deliverables align with client expectations and brand guidelines. The role involves monitoring campaign performance, gathering feedback, resolving issues promptly, and proactively identifying opportunities to grow accounts. The Client Servicing Executive will also support new business pitches and contribute to refining client servicing processes for better efficiency and impact.
Strong client-facing skills, including Client Services and Client Relations, with the ability to build trust and maintain long-term partnerships.
Experience in Account Management, overseeing multiple campaigns or projects and ensuring timely, high-quality delivery.
Proven Customer Service skills, with a focus on responsiveness, problem-solving, and managing expectations.
Excellent written and verbal communication skills, with fluency in English (additional languages are a plus).
Experience in digital marketing, social media, or content-led campaigns, preferably within an agency or fast-paced environment.
Strong organizational and time-management abilities, with attention to detail and comfort working to tight deadlines.
Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.
Experience: 3–5 Years
Salary: As per experience and industry standards
Work From Office
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