Actively hiring

Customer Relationship Executive (CRM)(FEMALE)

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

6 Nov' 26

Posted 2 weeks ago

Job

45 applicants

About the job

Tarunima is a growing fashion and saree brand focused on delivering quality products and an exceptional customer experience.

Key Responsibilities:

1. Handle customer queries through WhatsApp, email, and phone calls.
2. Follow up on abandoned carts and assist customers with their purchases.
3. Confirm COD orders to reduce cancellations and RTO.
4. Manage NDR cases, coordinate reattempts, and resolve address-related issues.
5. Follow up on delayed shipments and coordinate with courier partners.
6. Escalate and resolve courier-related issues.

Skill(s) required

Client Relationship Management (CRM) Customer Support Effective Communication English Proficiency (Spoken) English Proficiency (Written) Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Jaipur only

Other requirements

1. Excellent spoken and written English.

2. Professional, patient, and customer-focused.

3. Strong communication, follow-up, and problem-solving skills.

4. Comfortable handling calls and multiple customer conversations.

5. Experience in customer support, CRM, e-commerce, or D2C is preferred.

6. Skills Required: English Communication, Customer Handling, Follow-up, Persuasion, Problem Solving, CRM Skills.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 3,60,000 /year

Perks

Informal dress code

Number of openings

1

About Shri Vastra

Tarunima, operating under Shri Vastra is a fast-growing D2C ethnic wear brand specialising in handcrafted sarees. We blend traditional Indian craftsmanship with modern designs to create timeless collections. I lead operations, technology, business growth, and the creative side to build a strong digital-first brand. We are looking for passionate individuals who want to contribute to building an emerging fashion brand with a strong focus on creativity, content, and customer experience.

Activity on Internshala

Hiring since July 2026

2 opportunities posted

1 candidate hired

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