Customer Experience Technical Support Engineer in Mannady, India

• Contract

... environment of accountability, growth and positive employee morale. The Technical Support Engineer will provide and in-depth level of technical support to our customer base and various departments within our client for specified software and SaaS products. This involves taking customer phone calls, responding to customer emails ...

... years of experience as a product support engineer - Good listening and comprehension skills - Quick on your feet while consultatively working with the end customer to implement the solution - A natural ability to dig in and resolve technical issues in structured manner - Have a commitment to excellence in taking care of ...

• Remote

... Excellent analytical skills, written and verbal communication. - Experience as a technical specialist in customer-facing roles - Strong task management skills - Customer focused with a passion for resolving unique problems - Must have on-call support experience - International client support experience (Preferred) - Basic knowledge ...

• Remote
• Full-time

... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...

... optimization in support operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering ...

• On-site

10k

... building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ...

... on-call rotations and provide support during critical customer incidents as required What you’ll bring to the role - Bachelor’s degree required with major in a technical field preferred (e.g., Engineering); or an advanced degree is a plus. - 4+ years’ experience in a similar role. - Working knowledge of SQL and MongoDB is required. ...

... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat ...

Day shift Work at office Immediate start Night shift Weekend work

• Full-time

... https://jobeax.com/link/9QmyBd6n6RNe4gQ1 ) Job Title: Customer Support Executive – Email & Chat Process (Centrica) Company Name: WNS Global Services Location: Thane Industry: BPO / KPO / Customer Support Job Type: Full-Time Key Responsibilities: Handle customer interactions via email and chat support Resolve customer queries and concerns in a timely ...

Rs 2.55 - 4 lakhs p.a.

... Incentives Location: Gurugram Experience: 0-5 years Education: Graduation required Job Summary: We are looking for Customer service Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key ...

• Contract

... required. - Process sales and approval returns efficiently and share relevant reports within stipulated timelines. - Ensure timely dispatch of inventory to customers and proactively track deliveries to closure. - Support book order processing activities and ensure order fulfillment within agreed timelines. - Ensure smooth ...

• On-site

... preemptive fixes that improve the product experience. - Drive down defects across process, product, and tech alongside CX leads. Who You Are - 2+ years in Customer Success or Customer Support, ideally at a fintech or B2C company. - Experienced resolving queries across live chat, email, and phone in the same role. - High ...

• Remote
• Hybrid

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom ...

... Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. ...

• Remote

... e.g., Position is 8AM-5PM Pacific Time Zone (India Night Shift). fully remote role Participate in global infrastructure & development projects Education & Experience - BE / MTech degree with min 8 to 12 Years of Experience(Computer Science, Electronics Engineering, or equivalent technical degree) - 5+ years supporting and ...

• Remote

... POS brands, software/firmware versions, and other relevant service metrics. Manage production issues and customer complaints through Jira, coordinate with technical and field teams, and follow up to ensure timely resolution and closure. Qualifications: - 0–2 years of experience in Technical Support, Application Support, ...

• Remote
• Hybrid
• On-site

... Sales team as and when required: Provide technical support to the Sales team during quotation and tender phases by proposing cost-effective solutions that meet customer needs and requirements. Bachelors degree in Information Technology, Computer Science, or a related field. At least 3 to 5 years of relevant experience in healthcare ...

• Remote

... for the Knowledge Base. Work with the Engineering team to help improve product operability. Participate in weekend on-call rotation and provide after-hours support as needed. Region (Website): Overall 3+ years of experience with 1–2 years of relevant experience in technical support or customer-facing troubleshooting roles. ...