About the job

Key responsibilities:

1. Train and onboard students post-sales
2. Deliver prompt, efficient, and friendly responses to students across various channels
3. Initiate regular calls with the students to track their progress
4. Proactively manage the success of the assigned students and identify/develop upselling opportunities
5. Build a solid and lasting relationship with the customers
6. Perform any other tasks required to ensure customer satisfaction
7. Act as the customer's voice for Zell's internal teams and work with relevant teams to improve products and services based on feedback received from the students
8. Cross-sell and upsell the courses offered

Skill(s) required

Effective Communication English Proficiency (Spoken) Interpersonal skills

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Thane, Navi Mumbai, Mumbai, Virar, Vasai, Mira Bhayandar only

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 3,50,000 /year

Number of openings

2

About Zell Education

Zell Education is an education initiative set up to act as a facilitation centre for the Association of Chartered Certified Accountants (ACCA) and professionals with professional qualifications, with its registered office situated in Mumbai, India.

Activity on Internshala

Hiring since December 2024

23 opportunities posted

1 candidate hired

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