Vacancy description
docdort
₹28k INR - ₹38k INR / month
India, India
Customer Experience Associate with English (Night shift) in India, India is listed on Jobeax. Browse 30,000+ vacancies available.
Location: Ahmedabad, Gujrat
Job Type: Full-time
Experience: Fresher / 0–2 Years
Salary: ₹28,000 – ₹38,000 per month
Shift: [Day/Night/Rotational]
Work Mode: [Work from Office]
About The Role
We're looking for a Customer Conversation Specialist who enjoys helping people, solving problems, and communicating through chat.
Your job will be more than just replying to messages—you'll be the voice of our brand through every customer conversation .
What You'll Do
Handle customer queries through live chat, WhatsApp, email or other digital channels
Understand customer concerns and provide clear, accurate solutions
Maintain a friendly, professional and positive tone in every conversation
Resolve customer issues or coordinate with the relevant team when required
Follow company processes while keeping conversations natural and customer-friendly
Maintain accurate records of customer interactions
Meet assigned quality, response-time and productivity targets
What We're Looking For
Good English communication and typing skills
Ability to understand customer problems quickly
Polite, patient and solution-oriented approach
Comfortable working on computers and multiple chat windows
Basic knowledge of MS Office / Google Workspace
Freshers are welcome if they have strong communication skills
Why Join Us
Opportunity to build a career in Customer Experience
Friendly and professional work environment
Performance-based growth opportunities
Training and support for freshers
Opportunity to develop communication and problem-solving
Skills: customer experience,communication skills,grammar,chat
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