Customer Care Executive in Chennai, भारत

Customer Care Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

26 Nov' 26

Posted 1 day ago

Job

Be an early applicant

About the job

We are looking for a customer care executive who can handle customer queries and work closely with our internal departments to get them resolved on time. The ideal candidate communicates clearly, follows up well, and stays calm under pressure.

Key Responsibilities:

1. Handle customer enquiries and complaints by phone and email, and keep a record of each one.
2. Coordinate with internal departments (sales, service, dispatch, accounts and others) to resolve customer issues quickly.
3. Follow up with those departments until each issue is closed, and keep customers updated on progress.
4. Provide accurate information about products, orders, deliveries and service requests.
5. Maintain customer records and complaint logs, and report pending or recurring issues to the manager.
6. Maintain a professional, courteous approach in every interaction.

Skill(s) required

Coordination Effective Communication Teamwork

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

A. Requirements:

1. Qualification: Any degree.

2. Experience: 2–3 years in customer care or customer support, with experience handling internal departments.

3. Languages: Fluent in English and Tamil. Knowledge of other languages (such as Hindi) is an added advantage.

4. Gender: Female.

5. Joining: Immediate joiners preferred.

B. Skills:

1. Strong verbal and written communication.

2. Good coordination and follow-up.

3. Problem solving and patience in handling customers.

4. Working knowledge of MS Office and email.

5. Time management and the ability to handle several tasks at once.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,40,000 - 3,60,000 /year

Number of openings

2

About Airtronics Gauges & Instruments Private Limited

Airtronic Gauges & Instruments Pvt Ltd is a leading manufacturer and supplier of scientific equipment in Chennai, Tamil Nadu, India. The company specializes in precision measurement, calibration, and torque solutions, serving industries such as automotive, aerospace, and manufacturing. With over 30 years of expertise, Airtronic offers a wide range of products, including PCD runout gauges, digital height gauges, vernier calipers, coordinate measuring machines (CMMs), and torque measurement solutions. The company is known for its commitment to quality and innovation, ensuring high-quality inspection tools that enhance productivity and quality assurance across various sectors.

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login