Customer Care Executive - Fresher in Delhi, भारत

Actively hiring

Customer Care Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 4,00,000 ₹ 2,00,000 - 4,00,000 /year

Experience

No experience required

No experience required

Apply By

5 Nov' 26

Posted 2 weeks ago

Fresher Job

56 applicants

About the job

We are hiring Customer Engagement Specialists to manage inbound customer interactions professionally. The role involves addressing customer concerns, providing information, and ensuring customer satisfaction.

Key Responsibilities:

1. Handle high-volume calls to assist customers with inquiries, complaints, and service requests.
2. Maintain customer engagement by providing timely and accurate information.
3. Resolve issues effectively and escalate complex cases when required.
4. Document interactions in CRM systems for future reference.
5. Meet KPIs related to customer satisfaction, call resolution time, and engagement metrics.

Why Join Us?

1. Competitive fixed salary + attractive incentives.
2. Career growth opportunities in a dynamic work environment.
3. Comprehensive training and development programs.
4. Immediate joining available.

Skill(s) required

Customer Support Effective Communication English Proficiency (Written) Hindi Proficiency (Spoken)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Delhi, Greater Noida, Ghaziabad, Noida, Faridabad only

Other requirements

1. Strong verbal communication skills in Hindi and English.

2. Experience in Customer Service, Telesales, or BPO is a plus.

3. Ability to handle high-pressure situations and multitask efficiently.

4. Basic computer proficiency and familiarity with CRM tools.

5. Target-driven mindset with a focus on delivering high-quality service.

6. 0–5 years of experience; freshers are welcome to apply.

7. 12th pass candidates and undergraduates are eligible.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 4,00,000 /year

Perks

Informal dress code Cab/Transportation facility Health Insurance Life Insurance

Number of openings

20

About Elevate X Solutions

At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services, including market analysis, strategic planning, recruitment, and sales development, to help our clients achieve their goals.

Activity on Internshala

Hiring since August 2024

317 opportunities posted

15 candidates hired

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