Customer Care Executive - Fresher in Gurgaon, भारत

Customer Care Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,001 - 3,00,000 ₹ 2,00,001 - 3,00,000 /year

Experience

No experience required

No experience required

Apply By

27 Oct' 26

Posted 1 week ago

Fresher Job

38 applicants

About the job

Key Responsibilities:

1. Listening to our B2B customers' concerns and handling product related complaints or queries on TAT basis.
2. Contribute ideas to resolve customer problems to improve productivity.
3. Maintain and update customer documentation as needed.
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
5. Actively listen to concerns with a Solution-oriented approach.
6. Manage transactions in the CRM.

Skill(s) required

Customer Support Document Management Effective Communication Interpersonal skills

Earn certifications in these skills

Other requirements

1. 0-2 years of experience required in any customer support process or role, i.e. preferably from a technical process or an IT company.

2. Smart freshers with good communication skills can apply.

3. Active listener.

4. Must be proficient in any of the above mentioned languages along with English.

5. TAT oriented approach.

6. Good working knowledge with Microsoft Excel or Microsoft Suite.

7. Excellent communication and interpersonal skills.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,001 - 3,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 2,80,000 /year

2. Variable pay: ₹ 1 - 20,000 /year

Perks

5 days a week Free snacks & beverages Health Insurance

Number of openings

5

About Datacultr

Datacultr is a platform as a service that allows consumer lending companies to significantly reduce their risk on 'new to credit' customers. Datacultr allows the lender to give out unsecured loans at a lower risk by allowing borrowers to present their newly purchased or existing smartphones as collateral. We live in India, Southeast Asia, Kenya, Tanzania & LATAM. Thus far, our clients have secured over 800k loans on the platform in the last 12 months, amounting to a loan value of around US$92Mn. Datacultr currently has operating offices in Dubai, Gurgaon, and Singapore. The primary development center is in Gurgaon, India.

Activity on Internshala

Hiring since December 2025

4 opportunities posted

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