Customer Care Executive - Fresher in Chandigarh, भारत

Customer Care Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

No experience required

No experience required

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28 Oct' 26

Posted 3 weeks ago

Fresher Job

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About the job

As an Voice Analyst for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is https://jobeax.com/link/ciD5kpa5ZEg5TJSy Responsibilities:Answering incoming calls from customers in a professional and courteous https://jobeax.com/link/geNiBpBLJUpWUb95 actively to customers and asking probing questions to fully understand their needs and https://jobeax.com/link/bc7tCUOhMMK86WCW accurate and timely information to customers about products and https://jobeax.com/link/20O38OyEYbtoRgfs customer objections and concerns with empathy and professionalism, and working to address them to close the https://jobeax.com/link/rcOeuuHe1OFxcvcl all customer interactions and details of inquiries, https://jobeax.com/link/atnheFELuzcyoxke a high level of knowledge about the company's products and services, as well as industry trends and best practices.
Requirements:Excellent verbal and written communication skills in https://jobeax.com/link/XtbSccgg96lqwQ9w or experienced are welcome to https://jobeax.com/link/C1dbNbPreQaWyKf7 to multitask, prioritize, and manage time https://jobeax.com/link/JkeK9HNBO8aJImi7 problem-solving skills and the ability to think on your https://jobeax.com/link/4C7o43mA291n8l2q to work from office in Chandigarh https://jobeax.com/link/jEtVlh1R20tiOx7r to work in rotational shifts, including evenings, weekends, and https://jobeax.com/link/AVw7LQbaaSDiEvlK with basic computer skills and knowledge of CRM systems.Education:Bachelor's degree in any field is https://jobeax.com/link/QOvljCNWCLU7cjGl & Benefits Voice Analyst (US Voice Process)In Hand: 23,100 Including the night shift https://jobeax.com/link/he2pcq7OqIuHYVhH Pay: Double pay on National Holidays + compensatory offTransport: Subsidized company cab/bus (optional deduction)Insurance: 2 Lakh medical + 5 Lakh accidental cover; ESIC; option for family coverageRewards: Referral bonus up to 7,500; monthly/quarterly awardsPerks: Mobile recharge reimbursement till 1 K Per Month

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Salary during probation:

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Annual CTC: Competitive salary

Number of openings

1

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