Customer Analyst - Financial Services in Gurugram, India - Jobeax
Vacancy description
Customer Analyst - Financial Services in Gurugram, India
American Express TRS
HybridMix of office and remote
On-siteWork from the office
India, Gurugram
Customer Analyst - Financial Services in Gurugram, India is listed on Jobeax. Browse 30,000+ vacancies available.
The primary purpose of this role requires management of financial accounting process and related control & compliance for Total Marketing in terms of Budget Tracking, Financial Accounting, Decision Support and MIS reporting. The role will require strong focus on generating efficiencies, accelerating accounting processes and ensuring overall governance. Team Leadership role to drive M&BD policy compliance and creating framework for business insights by leveraging Oracle GL, Sub ledger and other sub-system data. (Responsible for providing accounting guidance to Marketing colleagues, GSM in respect of recording of M&P expenses in line with GAP 720-01 M&BD policy. Periodic review of RCSA, Business Continuity Plan (BCP) and business Impact Analysis (BIA) which requires liaising with Risk Management Teams. Ensure compliance with agreed SLA, SOX and Operational Controls, internal guidelines, accounting policies/ protocols and support internal and external audits. Strong communication, relationship management & collaboration skills while closely working with various stakeholders across Controllership, Business Finance, Audit and Control groups, etc. High proficiency in MS-Office applications, Oracle Applications, Loyalty Platforms, Essbase and TM1, etc. Analytical and problem-solving skills to identify and resolve queries with the ability to deal with large set of data, perform trend & variance analysis and creating meaningful insights. Ability to be flexible, prioritize multiple demands, and effectively manage in a matrix organization. Good understanding of US GAAP / IFRS (Revenue Recognition, M&BD Policy) and basic techno finance/automation skill/knowhow will be an added advantage.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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