Customer Acquisition Executive (WFH) in भारत

Customer Acquisition Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year

Experience

1 year(s)

1 year(s)

Apply By

29 Oct' 26

Posted 5 days ago

Job

242 applicants

About the job

Key responsibilities:

1. Handle inbound and outbound customer calls and chat conversations professionally.
2. Understand customer requirements and recommend suitable services based on their needs.
3. Handle customer complaints and escalations with patience, empathy, and a solution-oriented approach.
4. Provide accurate information about Urban Culture's services, offers, policies, and booking process.
5. Maintain proper records of customer interactions, bookings, complaints, and follow-ups in CRM/internal systems.
6. Identify opportunities to improve customer experience and increase booking conversions.
7. Follow up with customers after service wherever required to collect feedback and address concerns.

Skill(s) required

Client Relationship Customer Acquisition Customer Support English Proficiency (Spoken) English Proficiency (Written) Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. 0–2 years of experience in customer support, customer service, telecalling, inside sales, customer acquisition, or similar roles.

2. Only females can apply.

3. Excellent verbal and written communication skills.

4. Comfortable handling both voice calls and chat support.

5. Ability to work in a fast-paced environment and handle customer escalations professionally.

6. Laptop/Desktop and stable internet connection are mandatory for remote work.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Perks

Health Insurance

Number of openings

4

About Hys & Beauty Private Limited

Jaipur

Urban Culture, a subsidiary of HYS & Beauty Private Limited, is at the forefront of the beauty and wellness industry, providing innovative salon services directly to our clients' homes. We are dedicated to leveraging the latest technological advancements to enhance customer experience and streamline service delivery.

Activity on Internshala

Hiring since July 2024

18 opportunities posted

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