At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Consulting Support Services – Manager

The opportunity

CSS enables Consulting Project team’s efficiency and delivery through the key project management and coordination activities.
We take responsibility for end–to–end project lifecycle essential for project delivery. We manage project financial analysis, tracking and reporting, project communication, compliance & governance activities across all Field of Play.
This role offers first-hand experience of project management on a wide spectrum of services leading to skill enhancement and long-term career growth in consulting. It affords an opportunity to lead and manage as well as develop talent, contributing to success and growth of the organization.

Your key role and responsibilities

Conceptualizing visuals based on consulting business requirements – presentation and documentation
Exceptional writing, speaking, proof-reading and organizational skills
Responsible for developing timely, cohesive, high-quality and competitive proposals
Responsible for layout, formatting, production of proposals for presentations, white papers and other documents
Familiar with creating story boards and illustrations for consulting (business & technical) pursuit deals
Provide guidance regarding changes necessary in content, style and organization
Have techno functional mindset with lateral thinking for providing differentiated customer experience, best suited to meet requirements leading to deal win.
Showcase innovative and unique design skills to represent data and proposal decks in EY/Client specific format while being compliant to branding guidelines

Business management

Manage deployment and utilization of team assigned, span of 10-20, Staff, Senior and AMs
Manage operational activities like co-ordination, supervision, work allocation and compliance
Source and share feedback with team members, contribute to mid-year/annual appraisal cycles
Expand CSS integration across member firms through building networks and developing new services
Involve in people initiatives including recruiting and training professionals and act as a role model
Lead and collaborate on team and consulting level initiatives
Quality control, review of the team's work, and ensuring overall adherence to SLAs and KPIs
Support quality and risk management needs across consulting practices (InfoSec, Data Privacy etc.)
To facilitate transition of new work from project initiation to 'business as usual' and focus on continuous improvement/efficiency gains
Be insightful about the Consulting Fields of Plays and utilize that knowledge to make suggestions and/or recommendations
Full time role
Onsite/work from office needed (hybrid)
Flexible to work with different time zones
Willing to work on Indian Holidays as per client requirement
Willing to travel, within the country and internationally as required.

Skills and attributes for success

Any Graduate/Postgraduate, preferably https://jobeax.com/link/cpOPT8jQfc7KEsEX or master’s degree
Good to have CSM/PSM, CAPM/Prince2/PMP, Project Management Fundamentals or Six sigma certification
Prior experience of 2+ years in creative and content designing, preferably working on drafting responses on RFPs/RFIs
Professional services design teams or advertising agencies exposure with consulting firms are a big plus
Adobe cloud software's like Photoshop, InDesign, Illustrator, After effects, Premiere Pro
Proficiency in Microsoft applications (PowerPoint, Excel - charts and graphs and Word)
Blender, Templafy, Deck Robot and other leading applications
Worked on sales pitch enhancement tools like Prezi
Familiarity with animation and creating storyboard marketing videos are valued skills.
Involvement during presales stages
Exposure with building Murals and Visio flow
Web design and understanding of user interface principles are good to have.
Strong English communication - both written and verbal
Attention to detail even when dealing with routine tasks
Confident, Assertive, with strong communication and influencing skills
Ability to comprehend EYs business, think strategically, adapt to change
Experience with go to market activities, should have proposal drafting and strong presentation skills
Ability to identify problems, perform research, solve complex business problems and recommend solutions
Prior experience working with Global cliental required
Self-starter, excellent team player, organized and self-disciplined. Ability to work with senior leadership

What working at EY offers

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

CSS - PM - Manager

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