CRM Executive in Gurgaon, भारत

Actively hiring

CRM Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 3,00,000 - 3,50,000 ₹ 3,00,000 - 3,50,000 /year

Experience

1 year(s)

1 year(s)

Apply By

3 Dec' 26

Posted 3 days ago

Job

Be an early applicant

About the job

Key Responsibilities:

1. Respond to customer queries via calls, emails, WhatsApp, and other communication channels.
2. Assist learners with course enrollment, onboarding, and general support.
3. Resolve customer concerns and ensure a positive customer experience.
4. Maintain accurate customer records and update interactions in the CRM.
5. Follow up with leads and existing customers to provide timely assistance.
6. Coordinate with internal teams to resolve customer issues efficiently.
7. Track customer feedback and suggest improvements to enhance the customer experience.
8. Ensure timely resolution of queries while maintaining high service standards.

Skill(s) required

Client Interaction Client Relationship Client Relationship Management (CRM) Customer Support Effective Communication Interpersonal skills MS-Excel Problem Solving Time Management

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Excellent verbal and written communication skills.

2. Patient, empathetic, and customer-focused approach.

3. Strong problem-solving and active listening skills.

4. Comfortable handling customer queries via calls, emails, and WhatsApp.

5. Basic knowledge of CRM tools and MS Excel is preferred.

6. Ability to multitask and work in a fast-paced environment.

7. Detail-oriented with good organizational and follow-up skills.

8. Prior experience in customer support, CRM, telesales, or a customer-facing role is a plus (not mandatory).

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 3,50,000 /year

Number of openings

1

About Fin Maverick

Fin Maverick is home to a growing community of learners preparing with intent and discipline. While each learner moves at their own pace, the experience is shaped by a shared commitment to understanding, consistency, and doing the work properly. A learning that doesn't leave you behind.

Activity on Internshala

Hiring since April 2026

111 opportunities posted

2 candidates hired

Additional Questions

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login

Sign up to continue

Candidate sign up

Sign up/ Login with Google

Sign up with Email

OR

By continuing as a candidate, you agree to our T&C .

Already registered? Login