We are seeking a dedicated Collection Executive to join our IT Services team, focusing on the critical task of recovering outstanding payments and maintaining healthy client relationships. In this role, you will serve as the primary point of contact for debt recovery, ensuring that financial targets are met through persistent yet professional communication. The position is pivotal in optimizing cash flow by managing the end-to-end process of payment tracking, follow-ups, and record management, requiring a candidate with at least six months of experience in a similar capacity within the BPO or telecalling sector.
Responsibilities
Execute outbound telecalling and communication strategies to engage clients regarding overdue accounts and facilitate timely settlements.
Apply effective negotiation and persuasion techniques to resolve payment disputes and secure commitments for outstanding dues.
Monitor and track collection targets daily, ensuring consistent progress toward monthly and quarterly recovery goals.
Maintain accurate and up-to-date records of all payment interactions, transactions, and outstanding balances using internal systems.
Conduct regular follow-ups with customers to remind them of pending payments and resolve any billing discrepancies promptly.
Drive the recovery of bad debts and manage the entire lifecycle of the collection process from initial contact to final resolution.
Requirements
Requirements:
Possess a minimum of six months of hands-on experience in debt collection, BPO operations, or telecalling environments.
Demonstrate strong proficiency in customer communication, with the ability to handle sensitive financial conversations tactfully.
Exhibit excellent negotiation skills and the aptitude to convince clients to prioritize their payment obligations.
Show a proven track record of achieving collection targets and managing high-pressure sales or recovery quotas.
Display meticulous attention to detail for accurate payment tracking and comprehensive record management.
Have a solid understanding of debt collection principles and the ability to manage outstanding payment recovery processes efficiently.
1. POSITION OVERVIEW We are looking for a dedicated and result-oriented Collection Executive to join our growing team. You will be responsible for managing outbound communication with customers to ensure the timely recovery of outstanding payments. As the face of our recovery operations you will balance professional negotiation ...
Actively hiring Loan Collection Executive Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year Experience 1 year(s) 1 year(s) Apply By 28 Nov' 26 Posted 1 day ago Job Be an early applicant About the job Key responsibilities: 1. Manage a large number of inbound and outbound calls promptly ...
Role: Payment Collection Executive (Tellecalling) Timing: 9:00 Am To 7:00 _ Monday To Friday and Alternate Saturday Working Location: Noida Sector 135. About the Role: Key Responsibilities: - Payment Collection: Payment reminder is one cruitial aspect of the work. - Customer Management: Handle customer inquiries via phone, ...
Data collection, data entry, and maintaining accurate records. - Conduct extensive and thorough data gathering operations across multiple sources. - Execute precise data entry procedures while adhering to strict accuracy standards. - Continuously update and manage records to reflect the most current and verified information. ...
... commitments, and follow-up details in the CRM and LMS system. · Resolve customer queries related to loan payments professionally. · Achieve daily and monthly collection targets. · Ensure compliance with company policies and regulatory guidelines during collection activities. · Coordinate with internal teams for payment updates ...
Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us.
... on collection activities and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting ...
We are seeking a highly motivated and results-driven Collection Telecaller to join our team. As a Collection Telecaller you will be responsible for making outbound calls to customers regarding pending payments and overdue accounts. You will be expected to follow up with customers to ensure timely payment of outstanding ...
We are seeking a highly motivated and results-driven Collection Telecaller to join our team. As a Collection Telecaller you will be responsible for making outbound calls to customers regarding pending payments and overdue accounts. You will be expected to follow up with customers to ensure timely payment of outstanding ...