About the job

Key Responsibilities:

1. Contact customers regarding pending dues and payment obligations.
2. Follow up with customers through calls and field visits as assigned.
3. Explain outstanding amounts and payment-related information professionally.
4. Encourage customers to make timely payments.
5. Maintain accurate records of customer interactions and collection activities.
6. Update collection status and submit daily activity reports.
7. Achieve assigned collection and recovery targets.
8. Escalate difficult or unresolved cases to the Team Leader.
9. Follow company policies, client guidelines and collection procedures.
10. Maintain professional behaviour while dealing with customers.
11. Maintain confidentiality of customer and client information.

Skill(s) required

Collections Effective Communication Negotiation

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,08,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,92,000 - 2,00,000 /year

2. Variable pay: ₹ 8,000 /year

Number of openings

5

About UNICON SAHAY NPA MANAGEMENT Private Limited

Unicon Sahay NPA Management Pvt. Ltd. is a financial services support organization that partners with banks and Non-Banking Financial Companies (NBFCs) to provide customer support, loan recovery, debt collection, and related operational services. Our services include customer communication, collection operations, recovery support, and assistance with managing overdue loan accounts. We focus on professional customer interactions, efficient operations, and supporting our banking and financial services partners in their recovery and collection activities. We provide career opportunities for freshers and experienced professionals in customer support, collection and recovery operations, and other business functions. We aim to foster a professional, performance-driven work environment that encourages learning, skill development, and career growth.

Activity on Internshala

Hiring since October 2026

1 opportunity posted

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