Cognizant - Project Manager - CRM/MS Dynamics 365 in Bangalore, भारत

Role Overview : We are looking for an experienced D365 CRM Project Manager to lead enterprise-scale Microsoft Dynamics 365 CRM implementation, transformation, enhancement, and integration initiatives. The role requires a combination of strong project/program management, CRM domain knowledge, stakeholder management, technology delivery, and business transformation https://jobeax.com/link/NEGihx4n1Wqwy714 Responsibilities : - Lead end-to-end Microsoft Dynamics 365 CRM projects from initiation through deployment and post-go-live stabilization.- Define project scope, objectives, milestones, deliverables, timelines, dependencies, and governance structures.- Manage project plans, budgets, resources, risks, issues, and change requests.- Work with business stakeholders to understand CRM objectives and translate them into actionable technology requirements.- Lead requirement workshops, solution discussions, project reviews, and steering committee meetings.- Coordinate D365 CRM configuration, customization, integration, data migration, testing, deployment, and support activities.- Work closely with functional and technical teams across D365 Sales, Customer Service, Dataverse, and Power Platform.- Coordinate integrations between D365 CRM and enterprise applications using APIs and middleware.- Oversee data migration planning, mapping, validation, reconciliation, and business sign-off.- Drive SIT, UAT, regression testing, defect resolution, cutover, and production readiness.- Manage implementation partners and third-party vendors.- Monitor project health, delivery KPIs, risks, and dependencies and provide regular leadership reporting.- Drive issue resolution and escalation management across business and technology teams.- Ensure project delivery follows appropriate security, quality, governance, and compliance standards.- Support change management, user adoption, training, and post-go-live optimization.- Identify opportunities to improve CRM processes, automation, reporting, and user https://jobeax.com/link/zWDKQhsWpJ0TzNBi Exposure : - Microsoft Dynamics 365 CRM, D365 Sales / Customer Service, Microsoft Dataverse- Power Apps / Power Automate / Power BI, Azure- REST APIs and enterprise integrations, Data migration and ETL concepts- Agile / Scrum / Hybrid deliveryRequired Experience : - 10-15 years of experience in technology project/program management.- Significant experience managing D365 CRM implementation or transformation projects.- Strong experience managing cross-functional technical and business teams.- Experience with enterprise application integration, data migration, testing, and deployment.- Strong stakeholder, vendor, risk, budget, and resource management capabilities.- Excellent communication, presentation, negotiation, and leadership https://jobeax.com/link/Cexs453KRiH2S1rJ Qualifications : - PMP / PRINCE2 / Scrum certification.- Microsoft Dynamics 365 / Power Platform certification.- Experience managing global or large-scale CRM transformation programs.- Consulting or client-facing technology delivery experience. (ref:hirist.tech)