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Vacancy description

Client Success Specialist (WFH) in भारत

Digital Heroes

  • RemoteWork from anywhere
  • Full-timeStandard weekly hours
  • ContractFixed-term or freelance

Rs 3 - 5 lakhs p.a.

भारत

Actively hiring

Client Success Specialist

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year

Experience

1 year(s)

1 year(s)

Apply By

5 Nov' 26

Posted 2 weeks ago

Job

550 applicants

About the job

Key Responsibilities

1. Lead Qualification and Follow-Up: Work on qualified leads provided by the company, understand the prospect's requirements, maintain consistent follow-ups, and move potential clients through the sales process.
2. Client Consultation and Requirement Understanding: Connect with prospects to understand their business goals, challenges, budget, and project requirements, and identify the most suitable Shopify solution for their needs.
3. Solution Presentation and Product Demonstration: Present Shopify services and solutions clearly and compellingly, conduct customized demonstrations when required, and effectively communicate the value of our services.
4. Objection Handling and Negotiation: Address client concerns, resolve objections, discuss project scope and commercials, and negotiate effectively to turn interested prospects into confirmed customers.
5. Order Conversion and Deal Closure: Take ownership of the sales process from the initial lead interaction through final confirmation, ensuring timely follow-ups and successfully closing orders.
6. Client Handover and Coordination: Once the order is confirmed, coordinate with the relevant internal team and ensure a smooth handover of client requirements for the next stage of project onboarding.

Skill(s) required

Client Relationship Management (CRM) Effective Communication Negotiation Sales Sales Strategy

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Other requirements

1. Hands-on experience in e-commerce or digital services sales.

2. Excellent communication, relationship-building, and client management skills.

3. Strong consultative selling skills with the ability to understand client needs and recommend suitable Shopify solutions.

4. Highly motivated, target-driven, and self-driven with a strong sense of ownership and the ability to perform under pressure.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Number of openings

20

About Digital Heroes

Lucknow

Digital Heroes is a full-service digital marketing agency. We've been providing a wide range of services to clients across all industries. Our digital marketing services include consulting and management options for a variety of online marketing tactics, including search engine optimization (SEO), pay-per-click (PPC) ads, Amazon store optimization, copywriting, conversion rate optimization (CRO), and more. We also offer expert web design and development services for both e-commerce and B2B companies.

Activity on Internshala

Hiring since January 2022

549 opportunities posted

60 candidates hired

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