Client Servicing & Sales Associate (Fitness Industry) in Bangalore, भारत
Mindtel
ContractFixed-term or freelance
Rs 30000 - Rs 50000 per month
Bangalore, भारत
About the Opportunity A fast-scaling player in the fitness and wellness tech sector, we empower gym chains and fitness studios across India with cloud-based client management, automated sales workflows, and personalized engagement tools. Our team works on the frontlines of membership growth, retention, and experience—turning data into conversations and leads into loyal members.
Role & Responsibilities
Manage end-to-end client servicing for fitness studio partners—onboarding, CRM updates, contract renewals, and feedback resolution.
Drive revenue by identifying upsell/cross-sell opportunities through usage analytics and client check-ins.
Collaborate with on-ground sales reps to close new gym partner deals, using pitch decks and ROI case studies.
Monitor KPIs (conversion rate, churn, CLV) and report weekly performance to regional managers.
Act as the liaison between clients and product/engineering teams to translate feature requests into roadmap inputs.
Train new client success reps and maintain service excellence SOPs across the regional hub.
Skills & Qualifications
Must-Have
CRM platforms (HubSpot, Salesforce, or Zoho)
Client onboarding workflows
Upselling and cross-selling techniques
KPI tracking and dashboard reporting
Excel/Google Sheets (pivot tables, vlookups)
Fitness industry familiarity (gym operations, membership models)
Communication scripts and objection handling
Contract administration and SLA management
Preferred
Experience with fitness tech SaaS products
Basic understanding of payment gateways (Razorpay, Stripe)
Regional language proficiency (Hindi, Bengali, Tamil, Telugu)
Benefits & Culture Highlights
Work in a dynamic, high-growth startup culture with direct impact on client success.
... in San Francisco and Singapore. About the Role: We are looking for a detail-oriented and proactive Sr. Analyst – Client Servicing to support our enterprise clients in the US region. This role requires working in India night shifts (US business hours) and focuses on delivering exceptional client experiences, resolving queries, ...
SR. MANAGER - CLIENT SERVICING Location: Chembur, Mumbai Experience: 4+ yrs Industry Preference: Events Job responsibilities: As a Client Servicing Manager, strong interpersonal skills, effective communication, and ttention to detail are crucial to building and maintaining long-term client relationships. Additionally, a ...
... impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting ...
... impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement. As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting ...
... all applications and next steps. Our partner is looking for a Subject Matter Expert – Client Servicing based in Mumbai, India. We are seeking an experienced client servicing professional with a strong background in investment accounting and financial operations to deliver high-quality support to global clients. In this ...
Customer Account Servicing - Jr. Associate Position Description Reporting to the Team Leader, The Junior Associate/Associate is responsible for reviewing, analyzing, verifying, and validating customer account requests for U.S.-based clients, as well as handling follow-ups, updating records, and resolving issues. This role ...
Client Service Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year Experience 1 year(s) 1 year(s) Apply By 15 Nov' 26 Posted 1 week ago Job Be an early applicant About the job What's in it for you? Global exposure: Crimson has a diverse employee base that serves international ...
... our team. The ideal candidate should have excellent English communication skills, a confident phone presence, and the ability to engage potential and existing clients professionally. Requirements NIGHT SHIFT ONLY - Clearly communicate value propositions and service benefits in fluent, confident English. - Handle inbound inquiries ...
Job Description: Client Success Consultant Shift: Night Shift (U.S Shift) Location: Coimbatore Position Overview The Client Success Consultant (CSC) serves as the first point of contact for customers, managing inquiries, resolving issues, and ensuring a seamless customer experience. This role requires excellent communication ...