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Vacancy description

Client Servicing & Sales Associate (From fitness industry) in Bangalore, भारत

Careerbloc

  • HybridMix of office and remote
  • On-siteWork from the office

Rs 3 - 5 lakhs p.a.

Bangalore, भारत

About the Opportunity
A fast-growing startup in the fitness tech and talent development sector, we empower gyms, trainers, and wellness studios across India to scale their client base, retention, and revenue through data-driven client servicing and sales strategies. We blend fitness industry insights with modern CRM, automation, and relationship-building frameworks to help our partners grow sustainably—without compromising client experience.

Role & Responsibilities

  • Engage with fitness studios, trainers, and wellness centers to understand their client retention & sales challenges.
  • Proactively onboard new partners by guiding them through our client servicing tools and sales enablement workflows.
  • Track KPIs like client churn, conversion rate, and upsell potential; provide actionable feedback to partners.
  • Coordinate with internal product and marketing teams to customize onboarding and support journeys.
  • Run periodic check-ins and training sessions to ensure partners maximize platform adoption and ROI.
  • Collect client feedback and success stories to fuel case studies and growth campaigns.

Skills & Qualifications

  • Must-Have
  • CRM platforms
  • Sales enablement tools
  • Client onboarding
  • Retention strategies
  • Stakeholder communication
  • KPI tracking
  • Excel or Google Sheets
  • Basic fitness industry knowledge
  • Preferred
  • Experience with fitness studios or wellness brands
  • Familiarity with chatbots or automation tools
  • Basic understanding of SaaS metrics

Benefits & Culture Highlights

  • On-site hybrid culture with wellness perks and flexible hours.
  • Work directly with gym owners and fitness entrepreneurs across India.
  • Fast-track growth path into client success leadership or sales management.

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