About the Opportunity
A fast-growing startup in the fitness tech and talent development sector, we empower gyms, trainers, and wellness studios across India to scale their client base, retention, and revenue through data-driven client servicing and sales strategies. We blend fitness industry insights with modern CRM, automation, and relationship-building frameworks to help our partners grow sustainably—without compromising client experience.

Role & Responsibilities

Engage with fitness studios, trainers, and wellness centers to understand their client retention & sales challenges.
Proactively onboard new partners by guiding them through our client servicing tools and sales enablement workflows.
Track KPIs like client churn, conversion rate, and upsell potential; provide actionable feedback to partners.
Coordinate with internal product and marketing teams to customize onboarding and support journeys.
Run periodic check-ins and training sessions to ensure partners maximize platform adoption and ROI.
Collect client feedback and success stories to fuel case studies and growth campaigns.

Skills & Qualifications

Must-Have
CRM platforms
Sales enablement tools
Client onboarding
Retention strategies
Stakeholder communication
KPI tracking
Excel or Google Sheets
Basic fitness industry knowledge
Preferred
Experience with fitness studios or wellness brands
Familiarity with chatbots or automation tools
Basic understanding of SaaS metrics

Benefits & Culture Highlights

On-site hybrid culture with wellness perks and flexible hours.
Work directly with gym owners and fitness entrepreneurs across India.
Fast-track growth path into client success leadership or sales management.

Client Servicing & Sales Associate (From fitness industry)

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