Client Service & Support Director in Mumbai, India
magnon group
India, Mumbai
Client Service & Support Director in Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Magnon Group is hiring for a Client Servicing Professional – Digital Advertising (with experience handling creative mandates), who will be a part of an in-house creative lab for one of our global client. This team has a Creative pod and Execution pod managing both origination and adapts of assets across Digital, Print, Social, E-commerce, videos and 3D. This role offers the opportunity to work directly from the client's office in Mumbai, managing key relationships and delivering impactful brand experiences for a leading FMCG client.
This is not a media, marketing, or programmatic role.
5-7 years of relevant experience in digital advertising agencies
Prior experience in handling FMCG brands
Proven track record of managing end-to-end client delivery and handling creative mandates.
Strong understanding of digital trends, integrated campaigns, and business growth strategies
A collaborative mindset to work with multiple stakeholders and support the Managing Director in driving strategic partnerships and revenue growth.
Location: Mumbai, Andheri East (Client Office | Work from Office) Magnon is among the largest advertising, digital, and marketing-performance agency groups in India. With three award-winning agencies, namely magnon designory, magnon eg+, and magnon sancus, the Group offers three-sixty-degree marketing solutions including advertising, digital, social, creative production, media, localization, linguistics, and marketing solutions' outsourcing labs, for top global and Indian clients. Magnon works with some of the biggest brands in the world, across five continents, including several Global 500 companies. Magnon Group is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, or any other basis as protected by applicable law.
... relationships; acumen and understanding of brand activations, experiential marketing, and events. Key Account Management Project Management - Pitch to execution Client Servicing : - Project management (working on project briefs, reporting, documentation of project content, on-ground support) - Work closely with the creative ...
... complexity/priority requests with consistent quality. Begins to develop knowledge of additional service offerings (Live Chat, ESS, Phone Line) - Provide technical support to Customers by researching and answering questions; optimizing software performance - Provide outstanding customer Service, including timely, concise and accurate ...
Join our support team! Graduates with fresher to 1 year experience—this role is for you. Provide 24/7 customer support to international consumers through voice channel. Graduation degree with BA/B.Sc/BBA/B.Com are applicable. Troubleshoot customer issues related to internet services.
... brand communications company focused on Influencer Marketing, Social Media and Creative campaigns. Spring Brand Solutions values creativity, collaboration, and client-centric thinking in all projects. Client Serviing Executive with minimum 1 year of relevant experinece. 30,000 to 35,000 per month depending on the skills and ...
... related discipline. - 6–8 years of experience in Client Service Operations, Shared Services, Business Operations, Business Support Services, or Professional Services. - Minimum 2 years of experience leading or coordinating operational teams. - Demonstrated experience managing service delivery within a shared services or ...
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... Coordinate with engineering and support teams during implementation. Troubleshoot technical issues related to field devices, connectivity, and system operation. Support customers during initial operation and technical handover. Maintain service documentation and communicate field observations to internal teams. Required Skills ...
... Experiences by Cultivating Trust. - Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Director on the business. ...
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... corporate- and income-related events. Understand the asset servicing lifecycle. Serve as the point of contact for internal communication with Middle Office and Client Service. Work effectively under pressure and in different shifts. Excellent prior asset servicing services, securities lending or prime brokerage operational ...
... sales performance reporting - Build, lead, coach, and scale the sales organization as the business grows - Provide market intelligence and customer feedback to support product roadmap, packaging, and 15+ years of experience in enterprise sales, revenue leadership, business development, AI product sales, SaaS, cloud, data, ...
... are looking for a dynamic and customer-focused Sales Officer / Customer Executive to drive sales, build strong customer relationships, and ensure excellent service delivery. The ideal candidate will be responsible for achieving sales targets, managing distributors and salespeople, and maintaining high levels of customer ...
... in-depth analysis with strong analytical skills. Spoken Languages- English, Hindi. Other regional language would be added advantage. Capability to extend technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. ...
... post-sales service operations across the business unit by delivering effective customer support, building scalable service capability, and enabling high-quality service outcomes. The role is responsible for developing service networks, driving operational efficiency, strengthening customer support processes, supporting project ...
About The Role Techdome is looking for a Technical Support Executive to join our client support team. You'll be the primary point of contact for clients based in the PST timezone, helping them resolve technical issues quickly and ensuring a smooth support experience. Key Responsibilities Respond to and manage client queries ...
... incoming IT questions from clients and staff in person, over the phone or remotely Performing system installations, upgrades and maintenance procedures to prevent service outages Creating FAQ materials and training manuals for end users to easily access Keeping service desk records up to date Making suggestions to improve IT ...
... milestones. - Identify risks early, resolve issues professionally, and ensure smooth execution from initial briefing through post-event closure. - Build strong client relationships, support account growth, and contribute to improving service quality and repeat business. Requirements - 3+ years of experience in client servicing, ...
... to build trust across client, sales, pre-sales, service-line, and partner stakeholders. Working arrangements may change based on the project, business, and client requirements. We will always be clear about role expectations and support a healthy work-life balance through our wellbeing programs. Consider the transferable ...
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