Client Service Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,02,000 - 2,60,000 ₹ 2,02,000 - 2,60,000 /year

Experience

No experience required

No experience required

Apply By

7 Nov' 26

Posted 1 day ago

Fresher Job

Be an early applicant

About the job

*What You'll Do*
Speak with wedding clients over WhatsApp, calls, and meetings.
Understand their wedding requirements and recommend the right products.
Convert enquiries into confirmed orders.
Follow up consistently with leads.
Build trust with clients and guide them through the buying journey.
Negotiate confidently while protecting company pricing.
Coordinate with the design team to ensure smooth project execution.
Handle client queries and resolve concerns professionally.
Maintain CRM records and update lead status daily.
Upsell complementary products like wedding websites, stationery, RSVP services, signage, and more.
Deliver an exceptional client experience from enquiry to final delivery.

*We're Looking For Someone Who*
Loves weddings and celebrations.
Has excellent spoken and written English and Hindi.
Is energetic, proactive, and confident.
Enjoys talking to people.
Can negotiate without sounding pushy.
Has a sales mindset and enjoys achieving targets.
Is organised and can handle multiple clients simultaneously.
Learns quickly and takes ownership.
Is comfortable using WhatsApp, Google Sheets, and basic computer tools.
Is willing to work during peak wedding seasons.

*Bonus If You Have*
Experience in wedding planning, hospitality, luxury retail, jewellery, fashion, events, or customer service.
Basic understanding of Canva or design.
Experience handling Instagram or social media enquiries.

*What Success Looks Like*
High enquiry-to-order conversion rate.
Fast response times.
Excellent client reviews.
Strong follow-up discipline.
Higher average order value through smart upselling.
Happy couples who recommend Osprey Invites to friends and family.

*What You'll Learn*
Luxury sales.
Negotiation techniques.
Wedding industry operations.
Client relationship management.
Branding and premium customer experience.
High-value consultative selling.

If you enjoy weddings, love interacting with people, and believe every client deserves an unforgettable experience, we'd love to meet you.

Skill(s) required

Business Development Client Relationship Management (CRM) Customer Acquisition Customer Support Effective Communication English Proficiency (Spoken) English Proficiency (Written) Event Management Hospitality Negotiation Problem Solving Sales

Earn certifications in these skills

Other requirements

What we're looking for:

• Someone who genuinely loves weddings and celebrations.

• Excellent verbal and written communication skills.

• A proactive attitude with strong ownership.

• Confidence in sales, persuasion, and negotiation.

• Willingness to learn and grow in a fast-paced creative environment.

Salary

Probation:

Duration: 3 months

Salary during probation: ₹10,000 - 12,000 /month (only for freshers)

After probation:

Annual CTC: ₹ 2,02,000 - 2,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,00,000 - 2,50,000 /year

2. Variable pay: ₹ 2,000 - 10,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

1

About Osprey Media

We are a Mumbai-based company specializing in branding, social media designs, and wedding creatives.

Activity on Internshala

Hiring since August 2021

8 opportunities posted

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