Client Partner (Customer Experience) in Mumbai, India
Quantiphi
HybridMix of office and remote
ContractFixed-term or freelance
India, Mumbai
Client Partner (Customer Experience) in Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Quantiphi is an award winning Data Science and Machine Learning Software and Services Company focused on helping organizations translate the big promise of Machine Learning technologies into quantifiable business impact. We were founded on the belief that machine learning and artificial intelligence are transformative technologies that will create the next quantum gain in customer experience and unit economics of businesses. We are one of the five global launch partners for Google in Machine Learning and one of the three global launch partners for Google Cloud Contact Center AI solution. Our signature approach combines ground-breaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.
Role: Client Solutions Partner
Experience Level: 3 -12 Years
Location: Mumbai/Bangalore (Hybrid)
As part of the core sales and GTM team of Quantiphi, you will be responsible for execution of end-to-end sales processes in a B2B environment.
Engage & drive end-to-end pre-sales activities for business development for the company in the Data analytics
Ability to identify & prospect full range - Proficient in developing business collaterals based on latest developments in Data modernization to showcase the potential of data for the enterprise
Experience in handling or being hands-on for data modernization projects
Work in conjunction with the Solution Architects & Data Engineering teams to gather, analyze and prospect business problems to be solved using large volumes of quantitative and qualitative data and develop of point of view to build a solution for the problems
Applying the right analysis frameworks to develop creative solutions to complex business problems
Planning and executing both short-term and long-range projects and manage teamwork, and client expectations. Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments and manage the technical relationship with Google's customers.
Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
This includes understanding, analyzing and prospecting complex business problems to be solved using Data solutions & AI Applications in a variety of industries including Healthcare, Media, BFSI, CPG, Retail, and many others
Travel to customer sites, conferences, and other related events as required. You would be involved in the development of new business opportunities and value-added services which requires a high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self-driven individuals willing to learn on the go would be preferred.
Degree in Business (MBA), Computer Science Engineering
Experience of B2B sales , customer communication and relationship management
Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal writing and presentation
Data driven mindset. Your plans and actions are backed by not just gut feeling but also customer/industry/market research
Knowledge and willingness to learn and apply emerging trends in business research, data engineering, Cloud
Excellent aptitude in business analysis and awareness of quantitative analysis techniques
Experience with sales reporting
Self-driven and strong aptitude to work in an entrepreneurial , fast-paced environment with minimal supervision and a passion for developing new value-added data based solutions for clients across a variety of industries.
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