Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 items to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plan to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.
Job Description
We're looking for an experienced and visionary City Head to lead our operations in Hyderabad, India. In this pivotal leadership role, you will be responsible for driving strategic growth, building high-performing teams, and establishing our organization as a market leader in the region. The ideal candidate will combine decisive leadership with a motivational approach, fostering a culture of excellence while delivering measurable business results.
Develop and execute comprehensive strategic plans to achieve organizational objectives and revenue targets for the Hyderabad region
Lead, mentor, and manage a diverse team of professionals, fostering a high-performance culture and ensuring professional development opportunities
Oversee budget management, financial planning, and P&L responsibility to ensure profitability and operational efficiency
Identify market opportunities, analyze competitive landscape, and drive business development initiatives to expand market share
Build and maintain strong relationships with key stakeholders, clients, partners, and government agencies
Ensure compliance with organizational policies, regulatory requirements, and operational standards across all city operations
Monitor performance metrics, analyze data, and implement corrective actions to optimize operational performance
Collaborate with cross-functional teams and other regional leaders to align strategies and share best practices
Represent the organization in community and industry forums, enhancing brand visibility and reputation
Drive organizational change initiatives and implement process improvements to enhance efficiency and effectiveness
Qualifications
8-12 years of progressive leadership experience in a corporate environment
Minimum 5 years of experience managing city-level or regional operations with P&L responsibility
Proven track record of developing and executing successful business strategies
Strong financial acumen with demonstrated ability to manage budgets and drive profitability
Excellent team leadership and people management skills with ability to build and motivate high-performing teams
Strategic thinking and analytical skills with ability to interpret market data and make informed decisions
Exceptional communication and interpersonal skills with ability to influence stakeholders at all levels
Strong business development and sales acumen with experience in revenue growth
Knowledge of the local Hyderabad market, business environment, and regulatory landscape (preferred)
Experience in change management and organizational transformation (preferred)
Proficiency in data analytics and business intelligence tools (preferred)
Demonstrated negotiation and conflict resolution skills
Ability to work independently while maintaining strong collaborative relationships
Additional Information
NA
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
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