Chat Support Executive - Freshers in Marathi, Maharashtra, भारत

Chat Support Executive – Airoli, Navi Mumbai

Location: Airoli, Navi Mumbai
Experience: Freshers to 2 Years
Salary: ₹18,000 – ₹26,000 per month (In-hand) + Travel Allowance
Employment Type: Full-time

Job Description

We are looking for Chat Support Executives to join our team in Airoli, Navi Mumbai . The ideal candidate should have excellent English communication skills and be comfortable handling customer queries through chat and other support channels.

Key Responsibilities

• Handle customer queries and provide appropriate solutions through chat support .

• Respond to customers professionally and within the required turnaround time.

• Understand customer concerns and resolve issues effectively.

• Maintain accurate records of customer interactions.

• Follow company processes, quality standards, and communication guidelines.

• Escalate complex issues to the appropriate team when required.

• Maintain a high level of customer satisfaction and service quality.

Requirements

• Freshers and candidates with up to 2 years of experience can apply.

• Fluent English communication is mandatory.

• Good written and verbal communication skills.

• Basic computer knowledge and typing skills.

• Comfortable working in a customer-support environment.

• Ability to work in rotational shifts, if required.

• Candidates should be willing to work from the Airoli, Navi Mumbai location.

Compensation & Benefits

• ₹18,000 – ₹26,000 in-hand per month

• Travel Allowance as per company policy

• Opportunity to build a career in customer support.

• Training and on-the-job learning provided.

Interested candidates can share their updated resume to apply.