CES - Service Cloud Engineer - Apex/Lightning Web Components in भारत

Job Title : Service Cloud EngineerExperience : 7 - 12 YearsKey Skills : - Salesforce Service Cloud- Apex- Lightning- LWC, Salesforce CRM, IntegrationsAbout the Role :We are looking for an experienced Service Cloud Engineer with 7 - 12 years of experience in designing, developing, and implementing solutions on the Salesforce Service Cloud https://jobeax.com/link/f5FQc9SxrVvnQKkz ideal candidate should have strong hands-on experience with Salesforce development, Service Cloud capabilities, Apex, Lightning Web Components, integrations, and CRM https://jobeax.com/link/cEO6b5qWqfVt4En3 candidate will work closely with business and technical teams to deliver scalable and effective Salesforce https://jobeax.com/link/XnflZD2dGSZYgXFG Responsibilities :- Design, develop, configure, and implement solutions using Salesforce Service Cloud.- Understand business requirements and translate them into scalable Salesforce technical solutions.- Develop custom Salesforce applications using Apex, Lightning Web Components (LWC), and SOQL.- Configure Salesforce Service Cloud features including Case Management, Service Console, Knowledge, Omni-Channel, Entitlements, and Service Processes.- Develop custom objects, fields, validation rules, workflows, flows, reports, dashboards, and other Salesforce components.- Build and maintain integrations between Salesforce and external applications using REST/SOAP APIs and other integration technologies.- Develop reusable and scalable technical solutions following Salesforce best practices.- Participate in technical design, architecture discussions, code reviews, testing, and deployment activities.- Troubleshoot application issues and provide production support when required.- Perform performance optimization and ensure solutions meet scalability and security requirements.- Work with Salesforce administrators, architects, business analysts, and other technical teams to deliver projects successfully.- Support data migration, data validation, and data integration activities.- Follow Salesforce development standards and best practices for security, performance, and maintainability.- Prepare technical documentation, solution designs, and implementation guides.- Participate in Agile/Scrum ceremonies, sprint planning, estimation, and technical https://jobeax.com/link/OB52NQU8FI4MzzRH Skills :- 7 - 12 years of relevant experience in Salesforce development/engineering.- Strong hands-on experience with Salesforce Service Cloud.- Strong knowledge of Apex, SOQL, SOSL, Lightning and LWC.- Experience with Salesforce configuration and customization.- Strong understanding of Service Cloud Case Management and service processes.- Experience with Salesforce integrations using REST/SOAP APIs.- Knowledge of Salesforce data model, security model, sharing rules, profiles, permission sets, and governor limits.- Experience with Salesforce deployment and release management tools.- Good understanding of Salesforce development lifecycle and best practices.- Experience working in Agile/Scrum environments.- Strong analytical, troubleshooting, and problem-solving skills.- Good communication and stakeholder management https://jobeax.com/link/ZitjVqvb84V4AOyQ to Have :- Salesforce Platform Developer certification.- Salesforce Service Cloud Consultant certification.- Experience with Omni-Channel, Knowledge, Service Console, and Entitlements.- Experience with CI/CD and Salesforce DevOps practices.- Exposure to Salesforce integration and middleware platforms. (ref:hirist.tech)