Description

GEM Hospital is seeking an experienced Center Manager to lead our Operations department at our Chennai location. This full-time, on-site position offers the opportunity to oversee day-to-day center activities, ensure seamless patient service delivery, and drive operational excellence within a leading healthcare organization in the Hospital/Health Care industry.

As Center Manager, you will be responsible for coordinating center operations, managing staff and resources, and ensuring compliance with healthcare standards and quality benchmarks. You will work closely with clinical and administrative teams to improve efficiency, enhance patient experience, and support the organization's commitment to high-quality care.

This role offers a competitive salary range of INR 50,000 - 70,000 per month along with the chance to make a meaningful impact on healthcare delivery in Chennai.

Responsibilities

Oversee daily operations of the center to ensure smooth and efficient service delivery
Manage, schedule, and supervise center staff and support personnel
Monitor operational performance metrics and implement process improvements
Ensure compliance with healthcare regulations, safety standards, and hospital policies
Coordinate with clinical and administrative departments to streamline workflows
Manage center budgets, resource allocation, and inventory planning
Address patient concerns and resolve service-related issues promptly
Prepare operational reports and present performance insights to senior management
Drive initiatives that enhance patient satisfaction and quality of care
Foster a collaborative, accountable, and service-oriented team culture

Requirements

Bachelor's degree in Healthcare Administration, Business Administration, or a related field
Mid-to-senior level experience in hospital or healthcare center operations management
Strong understanding of healthcare operations, regulatory compliance, and quality standards
Proven ability to lead, motivate, and manage multidisciplinary teams
Excellent organizational, planning, and problem-solving skills
Strong communication and interpersonal skills for coordinating with diverse stakeholders
Proficiency in MS Office and hospital management or ERP systems
Ability to manage budgets and make data-driven operational decisions

Center Manager

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