Job Title: CCTV Operator
Deployment based on client/site requirement)
Department: Security Operations / Technical Surveillance
Reports To: Control Room In-charge / Security Supervisor / Assignment Manager
The CCTV Operator is responsible for operating and monitoring surveillance systems to safeguard people, property, and infrastructure at client locations across South India. This role involves real-time monitoring, incident detection, reporting, and supporting emergency response through CCTV systems, access control integration, and event logging.
CCTV Surveillance Monitoring:
Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.
Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.
Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.
Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.
Assist site teams during live incidents by guiding them using visual monitoring.
Access Control Support:
Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.
Flag tailgating, force entries, or violation of visitor movement policy.
Video Archiving & Retrieval:
Ensure timely recording and safe storage of CCTV footage as per the site's retention policy.
Equipment Maintenance Support:
Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.
Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.
Report any malfunctioning cameras or broken connections immediately.
Maintain daily control room logs, shift handover notes, and incident records.
Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.
Follow confidentiality protocols and restrict sharing of sensitive visual data.
Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.
~ Experience:

1-3 years of experience in CCTV operation/control room roles
Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred

Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.
Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)
Ability to work in 12-hour rotational shifts (day/night)
8-12 hour shifts, rotating day/night schedules
~ May be required to work on holidays/weekends depending on duty roster

Salary in line with Minimum Wages (Skilled category) for the state - Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, Kerala
ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory compliance
Accommodation and food may be provided for remote locations or 24x7 duty sites
Night duty allowance applicable where relevant
Growth Opportunities Within G4S
CCTV Operator → Control Room In-Charge → Site Security Supervisor → Technical Security Supervisor → Operations Executive

Cctv Operator (Weekend Nights)

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