Capgemini - L3 Java Support Engineer in Bangalore, भारत

Role Overview :We are looking for an experienced Java L3 Support Engineer to provide advanced technical support for business-critical Java applications. The candidate will be responsible for resolving complex production issues, performing root cause analysis, driving problem management, and ensuring application stability and https://jobeax.com/link/G5Ydhz4RBiyJw5AT Responsibilities :- Provide Level 3 support for Java-based enterprise applications.- Analyze and resolve complex production incidents within defined SLAs.- Perform Root Cause Analysis (RCA) and implement permanent fixes.- Monitor application performance and proactively identify issues.- Collaborate with development, infrastructure, and business teams to resolve production challenges.- Support application deployments, release activities, and post-release validation.- Debug application issues using logs, stack traces, and monitoring tools.- Handle problem management activities and drive continuous service improvements.- Participate in on-call support and major incident management.- Create and maintain support documentation, runbooks, and knowledge https://jobeax.com/link/a1jzVTbmjQUaehE2 Skills :- Core Java: Java 8/11/17, Multithreading, Concurrency, Collections, Exception Handling, JVM Memory Management, Performance Tuning.- Frameworks: Spring Boot, Spring MVC, RESTful Web Services, Hibernate/JPA.- Databases: SQL (Oracle, MySQL, PostgreSQL, SQL Server), Query Optimization, Database Performance Analysis.- Middleware & Messaging: Apache Tomcat, WebLogic/WebSphere, Kafka/JMS/MQ.- Cloud & DevOps: AWS/Azure, CI/CD Tools (Jenkins, GitLab), Docker, Kubernetes.- Monitoring Tools: Splunk, Dynatrace/AppDynamics, ELK Stack, Grafana, ServiceNow, https://jobeax.com/link/DMFMmZBk0wze2AJW Experience :- 5 - 8 years of experience in Java Application Support and Development.- Minimum 3+ years in L3 Production Support.- Experience handling P1/P2 incidents and problem management.- Strong troubleshooting and debugging skills.- Experience working in ITIL-based support https://jobeax.com/link/kfWukbgUT9g73sYd Qualification :- Bachelor's Degree in Computer Science, Information Technology, or related field. (ref:hirist.tech)