About the Role We are looking for a confident, energetic, and customer-focused Telecaller to manage and nurture incoming and existing leads. The ideal candidate will be responsible for connecting with prospective clients, understanding their requirements, conducting regular follow-ups, and qualifying/maturing leads before handing them over to the sales team for https://jobeax.com/link/0BjVkGRm3MRDyzGB Responsibilities

Make outbound calls to assigned leads and connect with prospective clients.

Understand client requirements, preferences, budget, and property interests.

Nurture and mature leads through timely and effective follow-ups.

Maintain regular communication with prospects until they are ready to interact with the sales team.

Qualify interested clients and hand over matured leads to the sales team for further discussions and closure.

Schedule and coordinate site visits between clients and the sales team.

Follow up with clients regarding scheduled site visits and ensure maximum attendance.

Maintain accurate and up-to-date client information, call records, follow-up dates, and lead status in the CRM .

Track every interaction and ensure no potential lead is missed.

Work closely with the sales team to ensure a smooth handover of qualified leads.

Meet daily, weekly, and monthly calling, follow-up, lead conversion, and site visit targets.

Build a positive relationship with prospective clients and represent the company professionally.

Requirements

Excellent communication and interpersonal skills.

Strong follow-up and convincing abilities.

Ability to handle objections and maintain client engagement.

Basic knowledge of CRM systems and lead management will be an added advantage.

Highly organized with good attention to detail.

Comfortable working in a target-driven environment.

Experience in telecalling, customer service, real estate, or lead generation is preferred; freshers with excellent communication skills are also welcome to apply .

Call Handler- Customer Service and Sales

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