KIWI Kisan Window operates within the dynamic hospitality sector, dedicated to delivering exceptional service quality, consistency, and an outstanding customer experience. The company focuses on creating memorable moments for its guests through meticulous attention to detail and a commitment to operational excellence across all touchpoints. For hospitality professionals, KIWI Kisan Window presents valuable career opportunities within a structured and supportive service environment. The organization emphasizes teamwork, operational discipline, and a shared dedication to guest satisfaction, fostering a culture where employees can thrive and contribute to a premium service standard.
We are looking for enthusiastic and customer-focused Café Staff to join our Mumbai team. The ideal candidate will be responsible for delivering outstanding guest experiences by preparing and serving food and beverages, maintaining cleanliness, handling customer orders, and ensuring smooth day-to-day café operations.
Key Responsibilities
Welcome customers with a friendly and positive attitude.
Take customer orders accurately and recommend menu items.
Prepare and serve coffee, tea, smoothies, beverages, and café food according to company standards.
Ensure food presentation and quality meet brand expectations.
Operate the POS system and process cash, card, and digital payments.
Maintain cleanliness of the dining area, service counter, kitchen, and equipment.
Restock ingredients, packaging materials, and café supplies.
Follow food safety, hygiene, and sanitation guidelines at all times.
Assist in opening and closing café operations.
Handle customer queries and resolve concerns professionally.
Work closely with the kitchen and fellow team members to ensure timely service.
Support inventory checks and report low stock to the supervisor.
Required Skills & Qualifications
High school diploma or equivalent.
0–2 years of experience in a café, restaurant, QSR, or hospitality environment.
Freshers with a positive attitude and willingness to learn are encouraged to apply.
Excellent communication and interpersonal skills.
Basic knowledge of food hygiene and customer service.
Ability to work in a fast-paced environment.
Team player with a positive and energetic attitude.
Flexibility to work weekends, holidays, and rotational shifts.
Preferred Qualifications
Experience in coffee preparation or café operations.
Basic barista skills will be an advantage.
Knowledge of POS billing systems.
What We Offer
Competitive salary and performance incentives.
Training and career growth opportunities.
Friendly and supportive work environment.
Employee meals and staff discounts (as per company policy).
Opportunity to grow with one of India's emerging farm-to-consumer and café brands. KIWI Kisan Window is actively expanding its café operations in Mumbai.
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