Vacancy description
ethos people advisory
India, Mumbai
Business Development Director (Communications) in Mumbai, India is listed on Jobeax. Browse 30,000+ vacancies available.
Business Development Manager – Converged Communication
Experience: 10–12 years
Ethospeopleadvisory is hiring for a Business Development Manager to strengthen its Converged Communication portfolio across priority customer accounts. The company works with modern communication solutions that help enterprises improve reach, engagement, and customer interactions through cloud-based and omnichannel products.
It requires someone who can turn market interest into active opportunities, guide technical conversations with credibility, and create measurable business impact across the funnel.
The position is designed for a commercially sharp operator who can work closely with sales teams and external partners to build momentum across top accounts. Success comes from identifying whitespace, translating product capability into business value, and driving adoption with speed and precision.
This role owns business development for the Converged Communication portfolio, with a clear focus on creating pipeline and driving conversion across top accounts. You will work beyond account maintenance and actively build demand through technical conversations, demonstrations, and partner-led execution.
The role requires strong commercial judgment, comfort with enterprise buyers, and the ability to move opportunities from first discussion to signed business.
You will also be responsible for identifying whitespace within existing accounts and turning it into revenue-generating opportunities across SIP, RCS, Cloud Telephony, and related communication services. The right person will combine sales drive with technical credibility, helping customers understand both the capability and the business value of the solution set.
Own the end-to-end sales lifecycle across top accounts, with accountability for progressing leads from first contact through conversion and sustained revenue growth.
Build and manage a healthy funnel by identifying whitespace, qualifying opportunities quickly, and keeping active momentum across every stage of the sales process.
Lead technical presentations and product demonstrations that clearly connect converged communication solutions to business outcomes for C-suite leaders and IT decision-makers.
Align internal sales teams and external channel partners so all stakeholders carry consistent messaging, technical support, and a coordinated approach to closing business.
Drive portfolio penetration across existing accounts by converting underused potential into revenue opportunities for SIP, RCS, and Cloud Telephony services.
Track adoption and conversion metrics closely, using funnel quality and customer conversion outcomes as the main measures of success.
Create urgency in partner-led and indirect sales motions, ensuring opportunities move from interest to demonstration to signed contract with speed and precision.
10–12 years of experience in converged communications, with strong exposure to Cloud Telephony, CCaaS, UCaaS, and omnichannel solutions such as WhatsApp, RCS, and SMS.
A strong hunter mindset that goes beyond account management and actively creates new opportunity within existing logos.
The ability to lead with technical confidence while keeping the conversation grounded in business impact and commercial outcomes.
A consistent track record of turning market interest into pipeline, demonstrations, and signed business with speed and precision.
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