Vacancy description
WiseUp Communications
Rs 3.85 - 4.2 lakhs p.a.
भारत
Actively hiring
Business Development Associate
Start Date
Starts Immediately
CTC (ANNUAL)
₹ 3,85,000 - 4,20,000 ₹ 3,85,000 - 4,20,000 /year
Experience
No experience required
No experience required
Apply By
16 Nov' 26
Posted 6 days ago
Fresher Job
540 applicants
Key responsibilities:
1. Handle all incoming customer calls and WhatsApp messages and help people choose the right course.
2. Make outbound calls to warm leads (people who left items in their cart, had a payment fail, signed up but did not complete purchase)and help them complete the purchase.
3. Be the first point of contact on WhatsApp, email, and phone for any payment or course access issue, and resolve it quickly.
4. Follow up with existing customers to keep them engaged and tell them about new courses and offers.
5. Manage our WhatsApp CRM (AiSensy) so every enquiry gets a timely reply.
6. Collect feedback from customers and share it with the team to improve our courses.
7. Ask happy customers for Google reviews and testimonials.
8. Support our marketing efforts across social media, ads, email, and webinars.
Client Relationship Customer Support Email Marketing English Proficiency (Spoken) English Proficiency (Written) Social Media Marketing
Earn certifications in these skills
1. A background in science or engineering is required.
2. Enjoy talking to customers on calls and helping them move from interest to purchase.
3. Communicate clearly and build trust on the phone, on WhatsApp, and over email, in both English and Hindi.
4. Take ownership of results, not just tasks.
5. Learn new tools quickly, including CRMs and Excel.
6. Prior experience in sales and marketing is preferred.
Bonus: Prior experience in EdTech or an early-stage startup
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,85,000 - 4,20,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 3,60,000 - 3,80,000 /year
2. Variable pay: ₹ 25,000 - 40,000 /year
2
Mumbai
WiseUp Communications was started in 2020 and runs the world's largest YouTube channel for researchers with 4 lakh+ subscribers. We are an EdTech platform and run multiple courses (e.g., how to write a research paper & get it published; how to master AI tools for research). We're past the "figure it out as we go" stage on the content side. Now we're building the growth operational backbone: CRM, outreach, support, conversion.
Activity on Internshala
Hiring since November 2019
20 opportunities posted
13 candidates hired
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