Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Data Analyst - Front Office

In this role, you will:

Identify and deliver AI, automation and analytics use cases that improve productivity, reduce manual effort and strengthen business management processes.
Translate business needs into practical technical solutions using Generative AI, Python, SQL, reporting tools and workflow automation.
Manage end-to-end delivery of projects and workstreams, including scoping, planning, coordination, testing, implementation and adoption.
Proactively identify opportunities to simplify processes, remove non-value-added steps and improve efficiency during solution design and implementation.
Build strong relationships with stakeholders across regions and functions, and communicate complex issues clearly to both technical and non-technical audiences.
Ensure solutions are developed with appropriate governance, controls, documentation and responsible AI practices.
Work collaboratively across global teams and function in a matrix environment. Build credibility through strong execution, ownership and quality of delivery.
Take initiative, operate independently and manage multiple priorities in a demanding environment. Contribute positively to team effectiveness, knowledge sharing and continuous improvement.

To be successful, you will:

Strong hands-on experience in AI, analytics, automation and technical business problem solving. Advanced proficiency in Python and SQL.
Experience with Generative AI tools and concepts, including prompt engineering, use case design, output evaluation, model limitations, hallucination risk and human-in-the-loop controls.
Experience developing or supporting AI-enabled solutions such as workflow assistants, document intelligence, analytical copilots, search / retrieval tools, management reporting enhancements or automation solutions.
Strong knowledge of data analysis, data transformation, reporting logic, controls validation and dashboard design. Experience with visualisation / BI tooling such as Tableau, Qlik Sense, Power BI or similar.
Good understanding of APIs, data flows and the translation of business requirements into technical implementation. Strong Excel capability; VBA or related automation experience would be beneficial.
Proven ability to identify where AI can be applied meaningfully to solve business problems and drive measurable value. Good understanding of the practical application of LLMs, workflow automation, NLP / document processing, knowledge retrieval and AI-enabled productivity tooling.
Ability to assess AI use cases through the lens of business value, technical feasibility, governance and adoption. Understanding of responsible AI considerations in a corporate environment.
Experience piloting, implementing or scaling AI solutions in a business setting is strongly preferred.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***

Business Data Analyst - Front Office

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