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Blue Yonder - Senior Product Support Specialist - Order Management System in Bangalore, भारत

BLUE YONDER INDIA PRIVATE LIMITED

Bangalore, भारत

Overview:Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor's "Best Places to Work". Seeking an astute individual that has a strong technical foundation with the hands-on experience on Kubernetes, Docker, Shell Scripting, Ansible and Cloud (GCP/AWS/Azure).Technical Environment:- Software: Java, Springboot, React, Gradle, GIT, Hibernate, Rest API, OAuth- Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture- Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD)- Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, IgniteWhat you'll do:- Designing, developing and deploying modular cloud-based systems.- Collaborating with our engineering teams to evaluate and identify optimal cloud solutions.- Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients.- Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues.- Modifying and improving existing systems.- Suggest process improvements and implement them.- Educating teams on the implementation of new cloud technologies and initiatives particularly GCP and Azure.- Developing and maintaining cloud solutions in accordance with best practices.- Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.- Regularly reviewing existing systems and making recommendations for improvements.- Interacting with clients, providing cloud support, and making recommendations based on client https://jobeax.com/link/VjPQTEyNtSHhhqOP we are looking for:- 10 - 14 years of work experience.- Must have experience in Order Management System (OMS).- Work with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure and GCP cloud platforms.- Hands-on experience with Cloud and automation tools/technologies such as Terraform, Ansible, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker & Kubernetes.- Solid understanding of collaboration tools (JIRA, Confluence), visualization tools (Lucid Charts, Visio), Office Suite and SharePoint.- Understanding of ITIL processes (Incident management, Request fulfillment, Change management, RCAs).- Experience in shell scripting (unix, python).- Proficiency in JIRA, Rally, or similar Agile lifecycle tools.- Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.- Provide technical feedback to engineering regarding product changes and enhancements.- Deploy and automate deployment as well as monitor the client solution; ensure 99.9999% uptime and meet SLAs.- Plan upgrades and execute towards moving all clients to the latest software version.- Ensure secure deployments and work with security team to harden environments.- Inspire the team, identify skill gaps, and train members on the open-source technology stack.- Actively identify and reduce complexity in deployments.- Create tests, tools, and diagnostic procedures for product support personnel.- Consider operational costs in early design stages. (ref:hirist.tech)

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