Actively hiring

BLENDED PROCESS EXECUTIVE

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,05,000 - 3,60,000 ₹ 3,05,000 - 3,60,000 /year

Experience

1 year(s)

1 year(s)

Apply By

25 Nov' 26

Posted few hours ago

Job

Be an early applicant

About the job

Process: Blended Process (Voice + Non-Voice)
Job Location: Airoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Working Days: 5 Days Working
Shift: Rotational Shifts
Week Off: Rotational Week Off
Employment Type: Full-Time

Key Responsibilities:

1. Handle customer queries through voice and non-voice channels as per process requirements.
2. Provide accurate and timely resolutions to customer concerns.
3. Maintain professional communication and deliver excellent customer service.
4. Follow company policies, process guidelines, and quality standards.
5. Maintain customer satisfaction while meeting productivity targets.

Skill(s) required

Computer skills Effective Communication Problem Solving Typing

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Navi Mumbai only

Other requirements

1. Good English communication skills.

2. Strong customer service and problem-solving abilities.

3. Basic computer knowledge and typing skills.

4. Flexibility to work in rotational shifts and rotational week-offs.

5. Customer support or BPO experience is an advantage.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,05,000 - 3,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 3,00,000 - 3,50,000 /year

2. Variable pay: ₹ 5,000 - 10,000 /year

Perks

5 days a week Health Insurance Life Insurance

Number of openings

50

About Hird

Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Activity on Internshala

Hiring since June 2021

29 opportunities posted

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