This role will support the Shopper Marketing team in the tracking of agreed KPIs of shopper marketing campaigns as well as post campaign deep dives to develop recommendations needed to optimise performance and shopper targeting of future campaigns. Using the consistent tracking of KPIs and development of recommendations.
This role will need to be highly analytical and can identify growth driving insights as well as having strong communication and collaboration skills.
Responsibilities
Functional Responsibilities:
General
Maintain standards and ensure all SLA’s are met,
95% + on SLAs and 95+ on accuracy
Maintain a positive working relationship with market to deliver value through automation, standardization and digitization
Maintain a healthy working environment for the team and foster their growth by investing in upskilling them from time to time
Drive process excellence initiatives
Support Shopper Marketing team with delivery of insights
Responsible for working with Shopper Marketing stakeholders and agencies to provide regular reports on campaign performance via the creation of KPIs tracking scorecards
Perform post campaign deep dives to unlock insights to feed into the optimization of future campaigns and development of shopper marketing pictures of success across channels.
Work in close collaboration with agencies & Shopper team on campaign reporting and assist in budget tracking.
Partner with Shopper leads for on-going needs including competitive analysis & creating new best practices
Support shopper team in the launch & maintenance of the programming & generate regular and ad-hoc reports through data and customer feedback
Create visualizations/dashboards to be used in explaining and clarifying difficult concepts and analytical insights
Support relationships with the key stakeholders & Customer teams
Own flawless execution of analytics exercises
Manage relationship with stakeholders, requesters and end service users
Deliver outputs in line with the agreed timelines and formats while upd
ating existing project management tools
Flag and monitor any business risks related to delivering the requested outputs
Improve existing processes based on frequent Business Partner & end-user feedback loop
Qualifications
An experienced analytics profession in a leading consumer goods company. 6 years+ experience
Proven experience in marketing reporting / analytics
Familiarity with marketing reporting / marketing & media KPIs
High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), GlobalData, Kantar Worldpanel, etc.
Deep understanding of CPG industry business performance outputs and causal measures, their relationships, and how to address business questions in a robust way that translates to simple outputs
Proficient with Power Point and Excel
Power Bi or any visualization tool knowledge is good to have
Strong collaborator: Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets
Can easily see how insights/research learning can improve businesses impact and frames up reporting efforts and opportunities to inform business decisions
Bachelor’s Degree in any disciple.
Excellent communication skills and proficiency in English language
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