Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
- Assist guests with their choice of wine and beverage pairing to complement menu selection and take the appropriate orders
- Up-sell and promote food and beverage offers at every available opportunity
- Organize, supervise and assist with the service of beverages
- Attend daily F&B meetings and monthly staff meetings to discuss wine updates
- Ensure correct handling, storage and cleaning of all liquor service equipment
- Ensure that a tight control is kept on all stock used
- Maintain par levels for wine stock, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. Ensure wine orders are received correctly, properly stored/recorded and kept secured.
- Inspect quality of opened wine in F&B Outlets regularly
- Check wine storage areas for proper supplies, organization and cleanliness. Rectify any cleanliness/organization deficiencies
- Work with suppliers and purchasing department to obtain best priced products
- Work with Culinary team and Restaurant Manager on menu promotion and wine pairing selection base on menu offerings and guests’ feedback to suit different outlets
- Develop and conduct all wine-related staff training programs
- Liaise and coordinate with wine purveyors for wine updates, training and promotions
- Maintain an updated Wine List. Develop budget plan, monitor and present a clear Sales Mix Record
- Work on special projects to strengthen the Hotel’s position as a market leader in wine
- Be aware of and comply with Licensing Laws
Qualifications
Minimum 1 year of experience preferably in luxury hotel
Hotel Management Degree and Bartending course
Additional Information
- Oral and written fluency in English