• Graduate (Any) with minimum of 3 - 5 years of work experience in an international BPO Banking process. • Excellent understanding or an SME of KYC/AML/CDD experience is mandatory • Flexible to work in night Shifts • Excellent Oral & Communication skills in English
• Strong understanding of KYC/AML concepts/process • Maintain the necessary SLA’s and report out to the team manager on a regular basis • Anticipates problems and recognizes when to deviate from standard practices • Seeking assistance or to resolve complex issues with the help of process knowledge • Adhere to project requirements and department objectives • To follow technical protocols and general procedures guided by department objectives • Effectively communicate to coordinate job specific information and to collaborate with team members • Participating in the training programs based on business needs • Attending team meetings or customer calls (if required) • To perform Quality Audits based on process requirements
Candidate should also be able to lead a team as a SME
Leads team in the achievement of project milestones and team goalsTo oversee the day-to-day activities of a group of employeesCoaches, motivates and guides team membersUtilizes best practice processes around work assignments, Project management and quality of output while maximizing overall team’s performanceTo
NPS Prism Title: Analyst, Product Operations, Banking (Tableau, Databricks, Python or Pyspark and SQL) Reports to: Team Manager (in NPS Prism India Hub) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis ...
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... shift rosters, and ensure optimal team capacity planning to handle fluctuating volume. Job Requirements & eligibility Criteria: • 6–8 Years of experience in Banking BPO or Financial Services operations is preferred, with a minimum of 1–2 years in a senior, mentoring, or supervisory role. • Bachelor’s or Master's degree ...
... shift rosters, and ensure optimal team capacity planning to handle fluctuating volume. Job Requirements & eligibility Criteria: • 6–8 Years of experience in Banking BPO or Financial Services operations is preferred, with a minimum of 1–2 years in a senior, mentoring, or supervisory role. • Bachelor’s or Master's degree ...
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NPS Prism Title: Analyst, Product Operations, Banking (Tableau, Databricks, Python or Pyspark and SQL) Reports to: Team Manager (in NPS Prism India Hub) Company Profile: NPS Prism is a market-leading, cloud-based SaaS business owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis ...
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