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Vacancy description

Back Office Executive in Vadodara, भारत

Techgate Solutions Pvt Ltd

  • ContractFixed-term or freelance

Rs 18000 - Rs 30000 per month

Vadodara, भारत

Job description:

You will talk to our clients in B2B manufacturing space, understand their problems, work with our team, and make sure software complaints are fixed.

Key Duties

  • Handling incoming and outgoing phone calls with clients.
  • Understand and resolving client queries about our software.
  • Work with the tech team to solve problems.
  • Help in back-office work of data finding
  • Help new clients get started and train them.

Requirements

  • 2 to 3 years of experience in customer support, software help, office work, client coordination, or similar jobs.
  • Good speaking skills in Gujarati, Hindi, and English.
  • Comfortable talking on the phone and handling client complaints.
  • Basic knowledge of computers and software.
  • Good at following up and working with others.
  • Able to handle multiple client problems at once.
  • Patient, responsible, and focused on finding solutions.

Pay: ₹18,000.00 - ₹30,000.00 per month

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