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Job description:

You will talk to our clients in B2B manufacturing space, understand their problems, work with our team, and make sure software complaints are fixed.

Key Duties

Handling incoming and outgoing phone calls with clients.
Understand and resolving client queries about our software.
Work with the tech team to solve problems.
Help in back-office work of data finding
Help new clients get started and train them.

Requirements

2 to 3 years of experience in customer support, software help, office work, client coordination, or similar jobs.
Good speaking skills in Gujarati, Hindi, and English.
Comfortable talking on the phone and handling client complaints.
Basic knowledge of computers and software.
Good at following up and working with others.
Able to handle multiple client problems at once.
Patient, responsible, and focused on finding solutions.

Pay: ₹18,000.00 - ₹30,000.00 per month

Back Office Executive

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