B2B Business Development Manager (Premix) - India Market
Location: Mumbai
Job Summary
This position will be responsible for developing and maintaining positive customer relationships with customers and manage the distributors in India by consistently providing excellent customer care and top quality products at the best profit margins. Provide strategy for growth, and active management of the distributors in the assigned country.
Essential Functions & Responsibilities
- Develop, manage and monitor the sales of Glanbia ingredients business (premixes, and additional ingredients) within the food, nutrition and pharma industry in India.
- Meet and exceed sales and profitability targets and employ adequate resources, while meeting expense budgets (OPEX).
- Travel to customers for face-to-face meetings to promote new products, enhance customer relationship, resolve any product questions and ensure Glanbia is selling all the material and services we can offer.
- Responsible for maintaining and growing current business with existing accounts, developing new customers in India Market.
- Establish and regularly update project pipeline.
- Engage the support of Technical Team in India, Singapore and Shanghai for new developments and technical issues.
- Support customers with technical documentation, marketing and sales tools and up to date information on trends in the food and supplement industry.
- Support the management of Global Key Customers based in India on various levels of the respective organization.
- Ensure no business is lost due to competitive pricing, availability of products, lead-times or any other problem Glanbia can counter
- Provide the leadership necessary to support the distributors, and personally handle distributors training and direct their activities toward the achievement of all sales programs and goals.
- Develop new accounts via leads from magazines, internet, cold call customers, trade shows, industry events and word of mouth.
- Track local nutrition and food trends where Glanbia should play and adapt product offering, help developing marketing supporting tool accordingly to be presented to customers in order to develop the sales.
- Follow through with all leads via phone, e-mails, sending requested samples and meeting at their offices as the relationship develops.
- Coordinate all aspects of customer care from original order with customer service to shipping orders on time and smoothing any problem issues that arise.
- Keep overview and report regularly on all commercial aspects: Total market development, market shares, price development, competition, product availability.
- Report on developments in the market on a monthly basis: regulatory, competition, price-levels, new product launches, consumer trends, etc.
- Budgeting and monthly tracking and reporting on sales on time.
- Build and maintain strong link with regulatory bodies, local Association(s) on committee level, as well as links to Universities, where appropriate.
- Implement local launch plan for new product combinations and concepts.
- Propose competitive pricing in order to grow the business, while maintaining/increasing profitability.
- Collaborate/participate in Team events, such as distributor training, team meetings, plant visits.
- Prepare and organize press conferences, scientific conferences, customer events, exhibitions, market/co
Qualifications & Experience Requirements
- Minimum Bachelor Degree in Food Science / Life Sciences/ Nutrition Science, or Sales & Marketing with Technical background, or equivalent.
- At least 4-7 years related experience calling on food ingredient companies, food distributors or major food & beverage companies with food, and nutritional ingredients background.
- Must have demonstrably strong interpersonal and communication skills (both written and verbal) as well as ability to develop strong relationships at multi-levels of accounts.
- Must be results focused and oriented toward accomplishment of team goals.
- Proficiency with MS Outlook, Word and PowerPoint
- Fluent in written and spoken English is required. The candidate must also have a good of Hindi and be able to communicate effectively in it.
- Knowledge of additional regional languages of India will be considered an advantage.
Travel Requirements
Minimum of 50% travel required with overnight and multiple days by land and/or air.
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
At Glanbia our culture will celebrate individuality, knowing that together we are more.