The Opportunity
- Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
- Be part of an organization driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
- Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.
Automation QA Engineer
We are seeking an experienced Automation QA Engineer with 10+ years of expertise in designing, scaling, and maintaining test automation solutions using Robot Framework, Selenium, and Python across enterprise platforms such as Veeva CRM, Salesforce CRM, and related cloud applications. The ideal candidate will bring strong experience in end-to-end automation, CI/CD integration, defect governance, and XRAY-based test management, with a focus on reusable frameworks, reliable execution, and continuous quality improvement. They should also demonstrate AI literacy by leveraging tools such as GitHub Copilot, Gemini, and others to accelerate test design, scripting, analysis, and documentation, while staying informed on emerging agentic AI practices that can enhance automation effectiveness.
Responsibilities
- Design, develop, and maintain scalable automation frameworks and solutions utilizing Robot Framework, Selenium, Python, and related technologies.
- Define automation strategy, scope, coverage, standards, quality gates, and implementation roadmaps for enterprise applications.
- Automate functional, regression, integration, API, mobile, System Integration Testing (SIT), and End-to-End test scenarios across Veeva Vault CRM, Salesforce CRM, and associated systems.
- Create reusable automation components, libraries, utilities, and test data solutions to enhance maintainability and execution efficiency.
- Integrate automated test suites with Continuous Integration/Continuous Deployment (CI/CD) pipelines to enable scheduled, on-demand, and release-based execution.
- Drive test design, execution, traceability, and reporting through JIRA XRAY, ensuring linkage between requirements, automated tests, defects, and releases.
- Analyze automation results, investigate failures, identify root causes, and collaborate with delivery teams to support timely defect resolution.
- Manage the end-to-end defect lifecycle, including logging, triage, prioritization, retesting, risk assessment, and closure governance.
- Collaborate with Product Owners, Business Analysts, Developers, Architects, DevOps, and QA teams to embed automation throughout the Software Development Life Cycle (SDLC).
- Establish automation coding standards, review practices, version control processes, and framework governance to ensure solution quality.
- Monitor and report automation Key Performance Indicators (KPIs), execution results, coverage, defect trends, risks, and quality status to project and leadership stakeholders.
- Leverage GitHub Copilot, Gemini, and others to accelerate test design, script development, debugging, defect analysis, documentation, and reporting.
- Evaluate emerging Artificial Intelligence (AI) and agentic AI concepts that can improve automation maintainability, exploratory testing, and quality insights.
- Drive continuous improvement initiatives to reduce manual regression effort, increase coverage, and strengthen release confidence.
- Mentor QA engineers on automation practices, framework usage, code quality, and AI-enabled testing approaches.
- Partner with vendor and offshore teams to ensure adherence to automation standards, testing practices, and quality commitments.
- Ensure compliance with organizational QA processes, documentation standards, audit requirements, and secure development practices.
Qualifications
Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- A minimum of 10 years of experience in Quality Assurance, Test Automation, or Software Testing for enterprise applications.
- Extensive hands-on experience with Robot Framework, Selenium, and Python.
- Experience in designing and maintaining reusable automation frameworks, libraries, and test suites.
- Significant experience with enterprise platforms such as Veeva CRM, Salesforce CRM, Veeva Vault CRM, or equivalent cloud applications.
- Proficiency with JIRA XRAY, test management, defect governance, execution traceability, and quality reporting.
- Experience in integrating automated tests with CI/CD pipelines and version control tools.
- Knowledge of API testing, data validation, integration testing, and End-to-End automation.
- Proficiency in AI literacy through the use of tools such as GitHub Copilot, Gemini, and similar technologies.
- Strong understanding of Agile, Scrum, Waterfall, SDLC, and Software Testing Life Cycle (STLC) methodologies.
- Excellent analytical, problem-solving, stakeholder management, and communication skills.
Preferred
- Experience in Life Sciences, Healthcare, or other regulated industries.
- Experience supporting large-scale CRM implementations, transformation programs, and multi-market deployments.
- Knowledge of cloud-based test execution, parallel execution, containerization, and automation reporting solutions.
- Experience with API automation tools and libraries, database validation using SQL/SOQL, and service virtualization.
- Exposure to performance, accessibility, mobile, or cross-browser automation.
- Experience applying AI-enabled quality engineering practices and agentic AI concepts to automation and exploratory testing.
- Familiarity with DevOps practices, Git-based workflows, code review, and continuous quality engineering.
Required Skills:
Atlassian JIRA, Atlassian JIRA, Automated Testing, Automation, Automation Frameworks, Automation Tools, Build Automation, Continuous Integrations, Data Engineering, Data Visualization, Defects Analysis, Defect Tracking Software, Design Applications, Design for Maintainability, GitHub, Integration Testing, Regression Testing, Robot Framework, Scrum, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Software Standards, Software Testing Tools, Solution Architecture {+ 3 more}
Preferred Skills:
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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.